- Working with our Export customer to manage requests for spare parts.
- Liaising with customers Worldwide eg Australia, US and Asia.
- Liaising with customer via phone and email regarding their spare part requests and sales orders.
- Provide customer quotations.
- Upon authorisation, order processing and raising order acknowledgements for spare parts orders.
- Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams.
- Ensure all customer requests are handled professionally and in a timely manner.
- Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully.
- Providing cover for colleagues in Scheduling and Invoicing.
-
Sales Support Administrator
3 weeks ago
Personnel Selection Farnborough, United KingdomThe role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and ef ...
-
Property Support Administrator
2 weeks ago
Journey Recruitment Farnborough, United Kingdom**Are you looking to work for a leading law firm in a fast paced team? Do you want to work within a friendly New Build team? If so, this could be the perfect role for you** · This role will be working Monday to Friday 9am to 5:30pm based within the firms modern office in Farnboro ...
-
Customer Support Administrator
2 weeks ago
PTA Events Limited Farnborough, United Kingdom**About us** · PTA Events are an event ticketing platform for Parent Associations, charities, non-profits, and clubs. Thousands of organisations have used the platform so far generating over millions of pounds that has gone straight back into advancing children's education. PTA E ...
-
Technical Support Administrator
2 weeks ago
BOEING Frimley, United KingdomAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate ...
-
Category Support Administrator
3 weeks ago
Frimley Health NHS Foundation Trust Frimley, United Kingdom**KEY TASKS & RESPONSIBILITIES**: Procurement Policy & Contracting 1.1 Develop a good understanding of policies and procedures, including European Law, English law, and the Trusts standing financial instructions in the delivery of all procurement activity and able to provide firs ...
-
Administration Support Officer
2 weeks ago
Frimley Health NHS Foundation Trust Frimley, United KingdomTo provide an efficient and effective support function in respect of service contracts, car parking and general administration duties within the Estates and Facilities department · To provide an administrative service to the Department. · To plan and organise own workload demonst ...
-
Category Support Administrator
3 weeks ago
Frimley Health NHS Foundation Trust Frimley, United KingdomAdministrative support for the clinical category managers and procurement nurses within an NHS Trust's Procurement department. · **Administrative duties are varied and includes**: · Project support with running reports, data analysis and updating data fields; · Stakeholder engage ...
-
Sales Support Administrator
4 weeks ago
Reed Business Support Camberley, United KingdomOpportunity to join a very successful business based at its European head office in Guildford, and with the option for hybrid working (3 days in office, 2 days at home).Hours of work:9am to 5.30pm, Monday to Friday.Salary guide:£24,000 plus bonus.The role will be varied across a ...
-
Administration Support Officer
2 weeks ago
Frimley Health NHS Foundation Trust Frimley, United Kingdom**Key task and responsibilities**: Carry out administrative tasks in respect of service contracts to include raising of requisitions on EROS procurement system. Ensure all planned maintenance visits have taken place. Take minutes of contract review meetings as and when required. ...
-
Support Administrator
3 weeks ago
Moto Mine Yateley, United KingdomExciting new role in our Yateley site as a Salvage Support Administrator. · **Duties and Responsibilities**: · - Meet & greet salvage sales customer's at reception · - Arrange and host onsite visits with engineers · - Arrange Copart salvage collections from site and complete all ...
-
Senior Business Support Administrator
3 weeks ago
BAE Systems Farnborough, United Kingdom**Senior Business Support Administrator** · **Job title**:Senior Business Support Administrator · **Location**:Frimley: We are flexible to other UK locations / hybrid working with some travel required to other sites to support quarterly leadership sessions. Please speak to your r ...
-
Reception & Support Administrator
2 weeks ago
Amazon Filters Ltd Camberley, United Kingdom**About the Role** · - **Visitor Management**: Greet and welcome visitors, maintain the visitor monitoring system, distribute PPE, and notify relevant staff of visitor arrivals. · - **Contractor Coordination**: Maintain the Contractor Control spreadsheet, update Safetybank with c ...
-
Technical & Customer Support Administrator
2 weeks ago
PTA Events Limited Farnborough, United KingdomThis is an exciting time to join a company with ambitious growth plans. For the right individual who can lead the way for our customers, there is a huge opportunity to grow and develop with the business. · We are seeking an experienced Customer and Technical Support Technician/ A ...
-
Import Administrator/Customer Support
1 month ago
JAC Recruitment UK London, United Kingdom日系高級食材販売スタートアップ会社にて輸入アドミン兼カスタマーサポートを募集しています。 · 【Position】 · 輸入アドミン・カスタマーサポート · 【給与】 · £30K- · 【ロケーション】 · 西ロンドン 週5日オフィス勤務 【仕事内容】 · ・顧客からの電話、問い合わせ対応 · ・セールスオーダーの入力、編集 · ・請求書発行 · ・発注から納品までの輸入プロセスの調整、管理 · ・税関、食品安全基準、その他の政府規制を含むすべての輸入規制遵守、リサーチ · ・船荷証券、原産地証明書などの輸入書類の作成と処理。 · ・クライアントリス ...
-
Property Support Administrator
1 week ago
Journey recruitment Farnborough, United Kingdom permanentAre you looking to work for a leading law firm in a fast paced team? Do you want to work within a friendly Residential Property team? If so, this could be the perfect role for you · Our client is an award winning, Legal 500 ranked, full service law firm and they are looking to gr ...
-
Administration and Customer Support Assistant
3 weeks ago
Personnel Selection Fleet, United KingdomThis is a great opportunity to build a career within the mortgage sector and is based in Fleet working the hours of 9am - 5pm, offering excellent benefits and an attractive salary of up to £23k. You will receive 25 day's holiday, non-contributory pension,private healthcare, life ...
-
Reception & Support Administrator
2 weeks ago
Personnel Selection Frimley, United Kingdom Permanent, Full timeWe are an award-winning company and one of Europe's leading designers and manufactures within the engineering sector. We employ over 220 staff in the UK and Overseas and due to growth are seeking a Receptionist and Administrator to join our organisation based In Frimley, Surrey. ...
-
Part Time Reception and Support Administrator
3 weeks ago
Jansz Recruitment Solutions Camberley, United Kingdom Part timeJRS are currently recruiting for a Part Time Reception and Support Administrator to work for our client in Camberley on a permanent basis. · In this role, you will be a point of contact for visitors and incoming calls providing an efficient and professional service and supporting ...
-
Administrative Support
2 weeks ago
Essential Employment Guildford, United Kingdom**Administrative Support needed in Guildford, £25pp **PAYE - Reference: ** · **This role will involve**: · - To check reports and decisions are issued with all the appropriate corporate standard. · - Point of contact for planning officers, consultees, agents and applicants. · - R ...
-
Reception & Support Administrator
5 days ago
Personnel Selection Camberley, United Kingdom contractWe are an award-winning company and one of Europe's leading designers and manufactures within the engineering sector. We employ over 220 staff in the UK and Overseas and are seeking a Temporary Receptionist and Administrator to start asap and cover throughout the Summer months. Y ...
Customer Service and Sales Support Administrator - Farnborough, Hampshire, United Kingdom - Personnel Selection
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
We are an international manufacturing and engineering company supplying equipment to customers worldwide. Due to our continued success, we are seeking a Customer Service and Sales Support Administrator to join our UK Head Office based in Farnborough. You will be supporting our customers Worldwide to manage their requests for spare parts, once trained provide spare parts information and advice plus carry out the associated administration and customer service tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension.
We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous customer service experience who also have good administration skills and have an interest in learning our technical product range. You can have gained your customer service and admin experience from any sector, as we are happy to provide full training on our business and product range but you must be keen to learn our technical products. We can offer the opportunity to secure a Mon to Fri office based role and progress your career as you learn our business and our product ranges.
You will be providing the highest levels of customer service by phone or email and accurately complete all of the administration surrounding our customer orders through to delivery. We will also consider Graduates with a relevant engineering qualification and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development.
The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency.
Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders.
The successful candidate will also be responsible for the below:
To be successful in this role you must be capable of learning technical product information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. You should be keen to learn and progress within the business. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range.
Please submit your CV asap for immediate consideration.