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- Processing purchase orders and returns
- Coordinating brochure requests
- Providing excellent customer service and nurturing customer relationships
- Supporting Sales Representatives with queries and Point of Sale Stock
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Customer Service Advisor - Crowborough, United Kingdom - Wild Berry Associates
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Join a leading online retailer based in Crowborough as a Customer Support Representative!
The role involves assisting in the sales office, handling order processing, phone calls, and inquiries. You'll directly report to the Head of Customer Service and collaborate closely with the external sales team and Dispatch/Warehouse & Purchasing Department.
The perfect candidate should excel in customer service, office tasks, and basic sales processes. A great telephone manner, attention to detail, reliability, and problem-solving skills are key. This role appreciates individuals with a willingness to learn.
This office-based position operates Monday to Friday from 08:30 to 17:00 with additional benefits post-probation. On-site parking is available.
Key responsibilities include:
It's important to emphasize that this opportunity is based on merit, qualifications, and ability to perform without any discrimination based on gender, marital status, race, religion, color, age, disability, or sexual orientation.