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Till Team Leader - London, United Kingdom - BENEFIT COSMETICS
Description
Counter Manager - Oxford Street (Full Time)We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy.
Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide.
At Benefit, we believe laughter is the best cosmetic, because when we're laughing & having fun, that's when we're our most beautiful.
We're living proof that premium brands don't have to be serious.It means looking good and staying positive - every customer you approach will see you as the face of our brand.
The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store.By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.
Management - Managing Brow and Beauty advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
Sales Goals - Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
Full training will be provided to make you a Brow Expert).Teamwork - Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.
Promotion and Special Events - Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
Stock - Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
Communication - You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
Staff Rotas - You will ensure staff rotas are completed fairly and on a monthly basis.Hygiene and Housekeeping - You will ensure the counter and displays are kept clean and hygienic at all times.
Team members will be required to work weekends, late nights, and bank holidays.We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. Our mission at Benefit is to "To build a beauty community for all.
We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact .
