Lauren Lahive

I’m a professional freelance administrator who has approximately 6 years of experience in fast past environments.

I’ve recently moved to London from Ireland and I’m seeking a challenging, flexible, remote position in which I can utilise my exceptional IT and organisational skills to help contribute to the overall success of the company.

I'm an outgoing, diligent, organised, self-motivated individual who possesses excellent interpersonal and communication skills.

I possess the ability to work on my own initiative, but due to my outgoing nature I also work well as part of a team. 

I’m also very personable and able to build close relationships with clients, ensuring customer trust and loyalty.

My aforementioned experience in fast-paced environments has led me to develop enhanced detail-oriented organisational and administrative skills which are necessary to complete tasks promptly and effectively.

A detail-oriented and meticulous Administrator with approximately seven years of expertise in the field.

Equipped with an advanced attention to detail, as well as the ability to multitask and identify potential issues before they occur in order to guarantee that every facet of office and IT administration is completed successfully. 

Demonstrates capacity to create fruitful connections with both clients and staff. 

A team player who also works on own initiative. Seeking a role to leverage skills in a rewarding environment.

Administrator/Base Operator                                                              2021-2024

Taxi Co-Op / Cork City

• Oversaw 100 or more cabs at once, each day, and within a 50-mile radius.
• Ensured that each reservation is fulfilled promptly, and effectively, assuring punctuality and clientele satisfaction. 
• Provided emergency hospital taxis to collect and deliver high risk patients, urgent medical supplies, and sensitive specimens.
• Utilised iCabbi, a custom application and CRM database created for booking taxi management and dispatch which makes it possible to monitor the cabs and assign them to their appropriate locations.
• Responsible for inbox management and general administrative duties.
• Trained in newer staff members.

IT Assistant                                                                                            2019-2021

Stripe / Cork City

• Maintained and safeguarded the general effectiveness and security of both internal and external software for a Payment Processing Company.
• Provided time efficient and successful resolutions by quickly identifying and troubleshooting technical issues.
• Handled duties in a timely fashion in order to meet targets.
• Frequently awarded Employee of The Month, which included rewards such as increased wages and gifts.
• Managed private and delicate information discreetly, reducing the possibility of fraud and theft.
• Regularly met and exceeded team and personal KPIs, resulting in extra commission for the business as well as for the individual.

Freelance Illustrator and Designer                                                2019-Present

Barista/Waitress                                                                                   2015-2018

Stage Manager                                                                                      2013-2015

Cashier                                                                                                   2010-2013 

Advertising Assistant                                                                           2019-2018

Cork Independent, Cork City

• In charge of creating, placing, and distributing advertisements for a weekly publication.
• Managed tasks in a timely and well-organised manner to fulfil deadlines and goals prior to the publication of the paper.
• Responsible for creating monthly rosters for everyone in the office.
• Managed documents, developed business initiatives, and produced statistical reports for departmental use.
• Arranged and filed crucial electronic and tangible documentation.
• Created and updated Excel tables to gather data analytics for the firm.

B.A. in Graphic Design (Studied at Munster Technological University, Cork, Ireland)