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Virginia Kuria

Virginia Kuria

Tours and Travel Proffesional

Tourism / Travel / Hospitality

Slough, Slough

Social


Services offered

Dear Hiring Managers, 

As I embark on an exciting new chapter in my career following my relocation to the UK, I am eager to leverage my extensive 12-year background in the Travel industry to contribute meaningfully to the UK's dynamic travel & hospitality or customer service landscape. 

I bring to the table intermediate GDS proficiency, including Amadeus, as well as a high level of proficiency with E-travel and hotel opera systems. Over the course of my career, I have consistently demonstrated my capacity to deliver outstanding results and drive positive transformation within the service industry. My professional approach is founded on a combination of friendliness, adaptability, and a strong commercial acumen, enabling me to optimize business operations and capitalize on sales opportunities effectively. In my role as a dedicated Customer Relationship and Administration professional, I make it my priority to engage with each client with boundless energy, enthusiasm, and the utmost respect. 

My unwavering passion for Travel coordination, administrative support, customer service, and Marketing has propelled my career forward. I have a proven track record of establishing new businesses, cultivating customer loyalty, and fostering robust relationships with clients, colleagues, and executives. 

My commitment to maintaining a professional demeanor, fostering a cooperative attitude, and upholding the highest ethical and quality standards has been a cornerstone of my success. One of my most valuable attributes is my strategic foresight, which I effectively apply when overseeing the implementation of procedures, operations, and policies. I am dedicated to delivering and maintaining high-quality standards that consistently exceed customer expectations, thereby elevating the overall customer experience. 

My prowess in planning, problem-solving, and collaborating as a team player is underscored by a strong work ethic and an enduring commitment to excellence. I derive immense satisfaction from being a 'people person,' and I thrive on collaborating with individuals from diverse backgrounds and disciplines. Assisting my team in structuring their day constructively enhances the sense of purpose in my work. 

My track record of consistency and my unwavering dedication to fulfilling commitments have played pivotal roles in establishing trust with colleagues, clients, and partners. Furthermore, my core values include kindness and authenticity, which I hold in high regard. I firmly believe that the universal acceptance of kindness and authenticity as core values is on the horizon, and I am wholeheartedly committed to embodying these principles in my interactions. 

In terms of my specialties, I offer expertise in the following areas: 

  • Travel coordination 
  • Administrative support 
  • Schedule Management
  •  Meeting and Events coordination
  • Planning and Coordination 
  • Relationship-building 
  • Customer service 
  • Sales and Marketing 
  • Tour Planning 

I am genuinely excited about the opportunity to discover my next career challenge in the UK, whether it be in Travel & Tours Coordination, Customer Relationship Management, Administration, or Sales & Marketing. I am flexible in terms of my work location, open to both remote positions and roles within a 15-mile radius of Slough, and I am confident in my ability to enhance business processes, bring order to chaos, and exceed customer expectations.

I hope of receiving your expert guidance and support in finding the ideal opportunity that aligns with my skills and aspirations. I believe that your industry knowledge and extensive network will be invaluable in connecting me with the right organization. 

Thank you for considering my application. I eagerly anticipate the opportunity to discuss how we can collaborate to find the perfect role for me within the UK industry.

Approximate rate: £ 20 per hour

Experience

I am a highly experienced and accomplished professional in the realms of Customer Relationship and Sales Administration. My career is marked by a steadfast commitment to excellence across all facets of my work. With a wealth of knowledge and expertise spanning Travel Coordination, Administrative Support, Customer Service, and Sales and Marketing, I have consistently delivered outstanding results. My track record includes successful service to corporate clients, as well as the creation of enticing group incentives. As a results-driven professional, I am dedicated to forging new business opportunities, nurturing customer loyalty, and cultivating robust relationships with clients, colleagues, and executives. My commitment to professionalism, collaboration, and upholding the highest ethical standards forms the bedrock of my work. At the heart of my professional ethos lies strategic insight. I excel in overseeing procedure implementation, streamlining operations, and refining policies to enhance service quality and transform the customer experience. I am at my best as a planner, a problem-solver, and a team player, all underscored by an unrelenting work ethic and an unwavering pursuit of excellence.

Education

Bachelor Degree in Tourism Management and Diploma in Marketing Management

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