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    Senior Finance Officer - Bedworth, Warwickshire, United Kingdom - We Manage Jobs(WMJobs)

    We Manage Jobs(WMJobs) background
    Description

    We are the Financial Assessment & Benefits Advice team undertaking financial assessments to calculate charges for customers receiving care services following council policies and Government guidance and regulations.

    In addition, we provide welfare benefits advice and information to customers, helping them to maximise their income and be aware of potential help available to them.

    This Finance Officer role means being part of a busy team where you will be undertaking financial assessments for care charges based on Government guidance, regulations, and Council policies, as well as providing advice and information.

    The role involves verifying customer financial information, interpreting, and implementing complex guidance and policies to correctly calculate charges for care services, provide explanations to customers verbally and in writing as well as dealing with various disputes and queries related to financial assessments.

    It is a challenging role requiring a good understanding of benefit and social care regulations as well as being able to communicate sometimes difficult or unwelcome information to individuals ranging from customer's receiving care, relatives, and family members to legal representatives about charges.

    You will be used to interpreting sometimes complex information, following regulations, making decisions, and providing consistent and clear explanations in writing and verbally to justify decision making and deal with customer queries or disputes.

    Experience using computer systems to input and obtain information is essential as well as experience using, and knowledge of word processing software and spreadsheets.

    Knowledge of welfare benefits and/or social care services is an advantage and preferrable although training can be provided to candidates demonstrating suitable skills.

    At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure.

    Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement.

    Warwickshire Pension Fund homepage – Warwickshire Pension Fund '

    The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

    Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults.

    In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed.

    The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. You must be able to speak and provide advice in accurate spoken English to the public.

    Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact .


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