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Stratford-upon-Avon

    Collections Advisor - Manchester, United Kingdom - Page Personnel Secretarial & Business Support

    Page Personnel Secretarial & Business Support
    Page Personnel Secretarial & Business Support Manchester, United Kingdom

    2 weeks ago

    Page Personnel  background
    permanent Accounting / Finance
    Description

    We are seeking a dedicated **Collections Advisor** to join our customer service team in the Financial Services sector based in Denton. If you enjoy managing customer accounts, ensuring timely debt repayment, and maintaining solid customer relationships, this role is for you.

    About the Company

    Our organization is a well-established player in the Financial Services industry, with a large team of over 500 committed professionals. With a nationwide presence, we are known for our top-notch service and customer-centric approach, positioning us as industry leaders.

    Responsibilities

    • Manage customer accounts and ensure timely debt repayment
    • Cultivate positive relationships with customers
    • Deliver excellent customer service, addressing inquiries and resolving issues promptly
    • Collaborate with the team to meet and surpass collection targets
    • Adhere to company policies and industry regulations
    • Identify opportunities to enhance collection processes proactively
    • Coordinate with other departments for seamless operations

    Requirements

    • Experience in a customer service setting, preferably in the Financial Services industry
    • Outstanding communication and interpersonal skills
    • Strong problem-solving capabilities
    • Demonstrated success in debt collection
    • Familiarity with industry regulations and guidelines

    Offer

    • Salary: £22,308 annually with an OTE of up to £35,000
    • Supportive and professional work environment
    • Opportunities for professional growth and development
    • Competitive holiday leave
    • Exciting chance to join a top player in the Financial Services field

    We welcome applications from all qualified candidates and are excited to onboard our new **Collections Advisor** to the team.


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