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Prisoner Custody Officer
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Post Trade Services Manager - Central London, United Kingdom - CMC Markets UK Plc
Description
Partnering with our execution desks, clearing teams and other internal support areas, the primary responsibilities are relationship management, query management and full adherence to regulatory commitments.
This is a dynamic and challenging environment working to give excellent Client Service. Assist New Business regarding the account set-up requirements on ETD Trading Platforms.Responsible for all UAT of new initiatives in F&O Program of work
Pro-actively work with our Clearers and Front Office teams to during expiry and first notice periods to mitigate and manage risk with effective communication across teams to ascertain client intentions.
Act as the primary conduit between our Front Office, Clearers and Vendors when resolving client trade breaks.Help develop the department KPIs and KRIs with relevant metrics. Be commercially aware and work in conjunction with the business, to deliver financial and business performance.
Actively manage risk associated with Operations in accordance with the firms compliance and risk policies and procedures.
Work with our clearers to ensure service levels are maintained.
Manage the adherence to the SLA with our back-office supplier and lead the company monthly/quarterly SLA review meetings with the vendor services the firm provides to our clients.
Vendor management experience (both back office and front office relationships).Good people management skills and the ability to work in a fast-paced business.
Capable of building relationships of trust with the desk and risk and control functions.
Strong commercial awareness.
Proven experience of working on and delivering strategic change projects.
Knowledge of Front-End Applications such as CQG, TT, WebICE, CMEdirect.
CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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