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    Performance Team Administrator - London, United Kingdom - National Grid

    National Grid
    National Grid London, United Kingdom

    1 week ago

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    Description
    An opportunity is availablefor a Team Support based at our depot in Ty-Coch, Cwmbran.

    Our Team Supports take customer calls on everything from new supplies to faults.

    It's a busy and diverse role that will also see you co-ordinating work projects, teams, Craftspeople and managing all associated administration.

    This might be applying for permits, raising invoices, inputting data or creating the team schedule for the week. You will have good keyboard skills and you'll get full training on all our systems and applications.


    You will need English and Maths GCSE Grade C/Level 4 or above ORFunctional Skills Level 2 or above to apply.

    As part of our hybrid working approach and in line with our policy, this role allows you to apply fora mix of office and home working.

    Hybrid working can only be considered once your initial training is complete and subject to business need.


    • Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.
    National Grid employs over 29,000 people worldwide.

    We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve.

    Co ordination of the team's response to network faults

    Responding to customer enquiries verbally and in writing

    Inputting of data into the appropriate data base as support to the field teams


    You must be able to work using your own initiative and have experience ofMicrosoft Office, although full training will be given on all applications used.

    Some financial experience would be beneficial.


    You should be able to communicate effectively both verbally and in writing and represent the Company positively at all times.

    About The CompanyJoining the UK's leading electricity distribution business means plenty of career opportunities and well-deserved recognition.

    So, as well as a competitive salary, you will also benefit from:

    26 days paid leave plus 8 bank holidays, up to 28 days with continuous service

    Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)

    Annual Share Save plan

    Contributory private healthcare scheme for you and your family

    Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services

    Free on-site parking at all our main sites


    As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture.

    We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve.

    If you requireadditional support to complete your online application,please email correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.

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