Jobs
>
London

    Skincare Counter Manager - London, United Kingdom - Artisan People Group

    Default job background
    Description

    Job Description

    A luxury French beauty brand is looking for a dynamic Skincare Counter Manager to be based in London.

    As Manager, you will actively drive and increase business, encouraging all Beauty Therapists to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service.

    An overview of your responsibilities:

    General

    • Lead and manage a team of Beauty Therapists.
    • Provide exceptional service to customers, including greetings, maintaining confidentiality, and ensuring accurate customer files.
    • Uphold treatment protocols and ensure adherence to company policies.
    • Manage cash flow, monitor traffic statistics, and oversee the opening and closing of the store.
    • Track stock levels, report issues, and ensure sufficient stock is maintained.
    • Manage budgets and order supplies within deadlines.
    • Develop clientele through recruitment, retention strategies, and events.
    • Plan and execute events to raise brand awareness.
    • Build relationships with local businesses to increase brand awareness and attract new customers.
    • Submit monthly reports on activities and business performance.

    Sales

    • Coach and lead the team to achieve or exceed sales targets.
    • Proactively sell products and deliver exceptional customer service.
    • Upsell and cross-sell products to increase average transaction value.
    • Plan and organise monthly counter activities.
    • Manage treatment room appointments and prepare rooms between clients.
    • Complete all administrative tasks accurately and on time.

    Management

    • Proactively manage team members, identify coaching needs, and provide training and support.
    • Collaborate with the line manager to manage stock levels.
    • Grow the business through events, appointments, and return bookings.
    • Ensure all operational and administrative tasks are completed efficiently.
    • Track and manage individual beauty therapist performance.

    Service

    • Possess in-depth knowledge of all products and confidently recommend personalised solutions to clients.
    • Demonstrate products through consultations, makeovers, and hair styling sessions, while effectively explaining product benefits.
    • Build relationships with clients, cultivate loyalty, and ensure customer information is captured in the database according to data privacy regulations.

    To thrive in this role, you'll be a sales-driven manager with experience in luxury beauty. You'll be dedicated to exceptional customer service, willing to go the extra mile for their satisfaction. With a results-oriented mindset, you'll actively grow the business through events and promotions.

    Confident and engaging, you'll leverage your strong sales skills to convert customers while showcasing your skincare and makeup expertise. Finally, you'll present yourself impeccably, upholding the elegant image that the brand is known for.

    You will also need to be available for a 5-week paid training in Paris.



  • Red Snapper Group London, United Kingdom

    RSR is a public safety & enterprise security recruitment specialist. · We assist public safety employers to find the right talent. · We assist all employers when they want to source public safety and enterprise security skills and experience. · RSR Public Safety are currently rec ...


  • Red Snapper Group London, United Kingdom

    RSR is a public safety & enterprise security recruitment specialist. · We assist public safety employers to find the right talent. · We assist all employers when they want to source public safety and enterprise security skills and experience. · RSR Public Safety are currently rec ...

  • Origins

    Counter Manager

    1 week ago


    Origins London, United Kingdom Full time

    Origins - Counter Manager - JLP White City Hours · Position Summary: · We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates s ...

  • Clinique

    Counter Manager

    1 week ago


    Clinique London, United Kingdom Full time

    Clinique - Counter Manager - Liverpool Street - 37.5h/week , Full Time, Permanent · Position Summary: · We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and ...

  • Origins

    Counter Manager

    1 week ago


    Origins London, United Kingdom Full time

    Origins - Counter Manager - Elys Hours · Position Summary: · We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have ...


  • Lavandi Talent London, United Kingdom Full time

    We are seeking a dynamic and results-driven Counter Manager to join a prestigious luxury beauty retail store in the heart of London. As the Counter Manager, you will play a pivotal role in driving sales and delivering an exceptional customer experience within our beauty departmen ...


  • Artisan People Group London, United Kingdom

    A luxury French beauty brand is looking for a dynamic Skincare Counter Manager to be based in London. · As Manager, you will actively drive and increase business, encouraging all Beauty Therapists to achieve their sales targets. By leading and coaching your Team, you will ensure ...


  • Career-minded People London, United Kingdom Full time

    Trade counter managerGreat opportunity to join a market leader in the electrical wholesale sector. We are recruiting for a trade counter manager to provide a professional customer experience and to build on the current successes and profitability of the branchWould suit candidate ...


  • Artisan People Group United Kingdom

    3 days ago Be among the first 25 applicants · This range is provided by Artisan People Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. · Base pay range · A luxury French beauty brand is looking for a dynamic Skincare ...


  • Artisan People Group London, United Kingdom

    A luxury French beauty brand is looking for a dynamic Skincare Counter Manager to be based in London.As Manager, you will actively drive and increase business, encouraging all Beauty Therapists to achieve their sales targets. By leading and coaching your Team, you will ensure tha ...


  • Charlotte Tilbury London, United Kingdom

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. · BUSINESS MANAGER, FLAGSHIP OWN STORE · Full time, Fixed Term Contract · About the Charlotte Tilbury Brand · Charlotte Tilbury understands the power of beauty like no-one else. ...


  • Charlotte Tilbury London, United Kingdom

    BUSINESS MANAGER, FLAGSHIP OWN STORE · Full time, Fixed Term Contract · About the Charlotte Tilbury Brand · Charlotte Tilbury understands the power of beauty like no-one else. With over 25 years at the forefront of the makeup industry working with the world's A-list models, ce ...


  • Charlotte Tilbury London, United Kingdom Full time

    BUSINESS MANAGER, FLAGSHIP OWN STORE · Full time, Fixed Term Contract · About the Charlotte Tilbury Brand · Charlotte Tilbury understands the power of beauty like no-one else. With over 25 years at the forefront of the makeup industry working with the world's A-list models, cel ...


  • Hermès London, United Kingdom Full time

    Ensure exceptional Standards of visual merchandising and presentation at the retailer's POS & that merchandising is completed in line with Company Guidelines and standards. · Deliver the retail sales targets, and KPIs set out through strong leadership, leading by your own exampl ...


  • Career-minded People Canning Town North, United Kingdom Permanent, Full time

    Trade counter manager · Great opportunity to join a market leader in the electrical wholesale sector. We are recruiting for a trade counter manager to provide a professional customer experience and to build on the current successes and profitability of the branch · Would suit can ...


  • Charlotte Tilbury Beauty Ltd London, United Kingdom

    BUSINESS MANAGER, FLAGSHIP OWN STORE · Full time, Fixed Term Contract · About the Charlotte Tilbury Brand · Charlotte Tilbury understands the power of beauty like no-one else. With over 25 years at the forefront of the makeup industry working with the world's A-list models, ce ...


  • Artisan People City of London, Greater London, United Kingdom Full time

    *We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in the most luxurious Department Stores on Oxford Street.* · Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. · ...


  • L'Oréal London, United Kingdom Jornada Completa

    Lancôme Counter Manager · "When you love your work and the people you work with, amazing things happen..." · Freedom to go beyond, that's the beauty of L'Oréal. · Are you passionate about people and beauty? Do you love coaching people to achieve results? We are looking for you · ...


  • L'Oréal London, United Kingdom Jornada Completa

    Urban Decay Counter Manager · When you love your work and the people you work with, amazing things happen... · Freedom to go beyond, that's the beauty of L'Oréal. · Are you passionate about expressing yourself through colour? Do you love coaching people to achieve results? Then w ...

  • Benefit Cosmetics UK

    Counter Manager

    1 week ago


    Benefit Cosmetics UK Luton, United Kingdom Full time

    Overview · Calling all rule-breakers, innovators & fun-loving self-starters Are you smart, sassy & scrappy? Do you love to laugh out loud? You're just what we're lookin' for, Gorgeous · We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading lu ...