- Quickly grasp and understand business and system processes to effectively assist customers.
- Employ excellent problem-solving skills to resolve customer issues efficiently.
- Possess general IT knowledge, including proficiency in Microsoft Applications, servers, browsers, and remote desktop connections.
Display a keen desire to learn and adapt to new concepts and technologies.
- Demonstrate a strong sense of ownership towards the product and promptly address issues arising from its use.
- Manage multiple tasks concurrently, prioritising them based on severity.
- Thrive in a fast-paced environment and remain calm under pressure.
- Take initiative and demonstrate proactive approaches to support tasks.
- Communicate effectively both verbally and in written form, ensuring clear and concise interactions with customers.
- Understanding of Sales, Purchasing, Manufacturing, MRP, Financials, Bookkeeping, or Stock management processes.
- Experience working in a support desk environment.
Prior experience with ERP/business systems and applications (e.g., Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage, Winman).
- Familiarity with SQL and SQL databases.
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IT Support Technician
Found in: Appcast UK C C2 - 1 day ago
Premier Group Recruitment Southampton, United KingdomRole: IT Support Technician · Location: Southampton · This role will be based on-site in Southampton working for a leading MSP and providing 1st and 2nd line IT support. · Our client is offering the successful IT Technician a salary up to £30,000 based on experience. · Key Respon ...
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IT Support Technician
Found in: Ziprecruiter UK C2 - 1 hour ago
Premier Group Recruitment Southampton, United KingdomJob Description · Role: IT Support Technician · Location: Southampton · This role will be based on-site in Southampton working for a leading MSP and providing 1st and 2nd line IT support. · Our client is offering the successful IT Technician a salary up to £30,000 based on experi ...
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1st Line IT Support Technician
Found in: SonicJobs Direct Apply UK - 11 hours ago
Candidate Source Limited Chichester, United Kingdom Full timeJoin a well-established IT support agency as a 1st Line IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. · THE 1st LINE IT SUPPORT TECHNICIAN JOB:You'll respond promptly to inbound suppo ...
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Temporary Technical Support Technician
Found in: Jooble UK O C2 - 6 days ago
Yourdigitalfuture Southampton, United KingdomIT Support Analyst, Southampton · Excellent Benefits | Office Based| Competitive Salary | Professional Development · Are you a skilled problem-solver with a passion for IT support? Our client in Southampton is seeking a dedicated IT Support Analyst, to join their service desk. ...
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Field Service Engineer- Medical
Found in: SonicJobs Direct Apply UK - 1 day ago
Bennett and Game Recruitment LTD Southampton, United Kingdom Full timeField Service Engineer required for a market leader in healthcare simulation training and therapy products, programmes and digital solutions. The area covered will be south west, south central and south Wales region. The ideal candidate will have experience in troubleshooting, re ...
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Heating Engineer
Found in: SonicJobs Direct Apply UK - 11 hours ago
Infinity Energy Services Southampton, United Kingdom Full timeWe are looking for an experienced Heating Engineer who has a real passion for our industry, excellent interpersonal skills, is self-motivated and upholds the highest standards of workmanship to install our air source heat pumps for our customers. · This role would suit an applica ...
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Healthcare Service Technician
Found in: SonicJobs Direct Apply UK - 6 days ago
phs Group Eastleigh, United Kingdom Full timeHealthcare Service Technician · As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy – and ensure they remain our customers · As a Service Technician in ...
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Plant Technician
Found in: SonicJobs Direct Apply UK - 11 hours ago
The Workshop Eastleigh, United Kingdom Full timeOur client is a ship management company and they are looking for a plant technician to carry out all equipment build, assembly and test in accordance with relevant drawings and specifications provided. To carry out both planned maintenance and defect rectification of all diving p ...
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Software Support Technician
Found in: Click to Hired UK C2 - 4 days ago
WP Recruitment Sandown, United Kingdom Permanent, Full timeIndustry: IT · Location: East Wight · Hours: 9am - 5pm · Days: Monday - Friday · Duration: Permanent · Duties: · Entry level role, providing first line technical support, for a suite of products to a global network of partners via phone, email, online forum and face to face. · Ho ...
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Desktop Support Technician SCCM
Found in: Jooble UK O C2 - 1 day ago
Axiom Technologies Salisbury, Wiltshire, United KingdomAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at · Axiom Technologies is an Equal Opportunity Employer and encourage applicants from all backgrounds and gender to ap ...
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IT Service Service Desk Support Technician
Found in: Jooble UK O C2 - 1 day ago
Arqiva Winchester, Hampshire, United KingdomIT Service Desk - Part Time - analyst offering support for a wide array of systems and applications. This role is working within a small team offering IT support for our wider business, which consists of corporate and external customers. Primary support is delivered over the phon ...
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IT Service Service Desk Support Technician
Found in: Jooble UK O L C2 - 2 days ago
Ordnance Survey Limited Hampshire, United KingdomOur growing Technology team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services. To empower projects that deli ...
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IT Service Service Desk Support Technician
Found in: Jooble UK O C2 - 3 days ago
Le Creuset Andover, Hampshire, United KingdomJob Title: Service Desk Analyst Location: Andover, UK · Reporting To: Service Delivery Manager · Our international brand, rooted in a century of French heritage, passionately connects cooks worldwide to personal stories and a rich legacy of food lovers. With a focus on the futu ...
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IT Service Service Desk Support Technician
Found in: Jooble UK O C2 - 3 days ago
Lockheed Martin Havant, Hampshire, United KingdomAbout the Role We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. You'll be working on a 365 shift rota monitoring and maintaining computer systems and networks. · Ensuring that the Service Desk management too ...
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IT Service Service Desk Support Technician
Found in: Jooble UK O C2 - 2 days ago
Hays Technology Bournemouth, Dorset, United KingdomService Desk Analyst · Contract · £Local private sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period. · The Service Desk Analyst provides services and support relating to existing standar ...
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Engineer (Highways & Civils)
Found in: SonicJobs Direct Apply UK - 1 day ago
Carbon60 Aylesbury Winchester, United Kingdom Full timeEngineer (Highways & Civils) (Contract) · Location: Winchester · £35-45ph · Duration: Until end September 2024, then on a 6 monthly rolling basis · About Our Client: · Thriving in the public sector, our client leads with an adept in-house team proficient in diverse property funct ...
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Resource Controller
Found in: SonicJobs Direct Apply UK - 5 days ago
Randstad UK Holding Gosport, United KingdomPosition: 2 Resource Controllers needed. · Location: Gosport, United Kingdom. · Pay: £17 an hour Umbrella (NO CIS) · Must Have a DBS CHECK. · Start Date - Monday 29th of April. · About the Company: We are a well-established construction company based in The UK, known for our comm ...
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Project Engineering Manager
Found in: SonicJobs Direct Apply UK - 6 days ago
Morson Talent Portsmouth, United Kingdom Full timeA fantastic opportunity has arisen for a Project Engineering Manager to join the team with our prestigious client, this is a hybrid role at their site in Broad Oak · Job Description · First level of supervision where the incumbent has both technical and administrative responsibil ...
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R&D Mechanical Assembly Technician
Found in: SonicJobs Direct Apply UK - 1 day ago
SOUTH WEST RECRUITMENT Poole, United Kingdom Full timeWe are recruiting for an R&D Assembly Technician for a global engineering group focused on the precise control and movement of fluids in critical applications. · The company work with leading international companies in over 50 countries to deliver innovative engineering solution ...
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Contract MEP Revit Technician
Found in: Appcast UK C C2 - 6 days ago
Energi People Southampton, United KingdomContract MEP Revit Technician - Building Services · Outside IR35 · Southampton (Hybrid/Office-based) · Do you have experience working with Revit in the MEP sector and are looking to start a new contract? · To support a heavy project pipeline, this consultancy is looking to take o ...
Application Support Technician - Southampton, United Kingdom - Eclipse Total Solutions Limited
Found in: SonicJobs Direct Apply UK - 6 days ago
Description
Join Our Team as an Application Support Technician
Must be local to Southampton as the role is onsite Monday to Friday.
No sponsorship or relocation is offered for this role.
(Must have a right to work in the UK)
Are you passionate about providing exceptional customer support? Do you thrive in a dynamic environment where problem-solving and communication skills are key? If so, we have an exciting opportunity for you to join our clients as an Application Support Technician.
Role Overview: As an Application Support Technician, you will play a pivotal role in the support team, engaging directly with customers to address their inquiries and technical challenges. Your responsibilities will include logging service calls, troubleshooting software and process-related issues, and documenting solutions. Additionally, as you progress in the role, you'll have opportunities to contribute to upgrades, installations, development projects, and customer training initiatives.
Key Responsibilities:
Desired Skills: