- 6% pension contribution
- Private Medical
- 25 days annual leave
- Life insurance
- Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
- Proficient in the use of Service Management and diagnostic tools
- Knowledge and experience in supporting business-standard IT systems and technology
- Deliver first class customer service across all communication touch points
- Ensure service records are kept up to date and are accurate
- Complete tasks under Service Request Management
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Senior Helpdesk Support Analyst - Winchester, Hampshire, United Kingdom - Arqiva
Description
IT Service Desk - analyst offering support for a wide array of systems and applications.This role is working within a small team offering IT support for our wider business, which consists of corporate and external customers.
Primary support is delivered over the phone remotely.Location - Crawley Court, Winchester. Role is hybrid between office and home working.
2 days a week / 24/7
We are the undisputed leader in UK TV and radio broadcast and the UK's leading Smart utilities platform.
This means we have a strong heritage and foundation for future growth for you to grow your career with us.
Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors.
Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.