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    Cafe's General Manager - London, United Kingdom - The Kerala Kitchen

    The Kerala Kitchen
    The Kerala Kitchen London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Kerala Kitchen is looking for a General Manager for

    Key Responsibilities:

    • To manage operations and production at all the restaurants/ cloud kitchens
    • Conduct due diligence of developing target franchisee restaurants, including

    feasibility study in terms of location, profitability, business objective etc

    • To liaise with the respective Government/ Statutory Authorities to procure the

    necessary licenses and documentations

    • To lead the operations and production team to deliver within specific standards

    and schedules required

    • To manage overall costs including material, equipments, manpower etc
    • To manage production planning, forecasting, purchasing and stock control
    • To maintain and improve the overall performance of the restaurant/ coffee shop

    on a regular basis including cost analysis and monitoring of processes

    • To work along with the Marketing team to develop Marketing Strategies and

    Promotion plans to successfully market the restaurant/ coffee shop brand in the
    relevant media

    • Manage and supervise the food & beverage staff to ensure maximum utilization of

    the manpower allocated

    • Ensure strict compliance with all relevant Hygiene and Safety legislation and

    requirements

    • To maintain close, professional and effective links with all external

    contractors/suppliers to ensure that they deliver to mutually accepted agreements
    and highest quality levels

    • To handle responsibilities for the special events held at the restaurant. It involves

    all planning associated with each event, right through to delivery

    • To ensure all Online aggregators formalities are upto date. Menus, food pictures, licenses.

    Ensuring minimum target sales are met.

    • Monthly must work with the Accounts team to generate individual P&L. Monthly meeting with owners to discuss ways to improve P&L.
    • Staff Performance Evaluation
    • Develop SOP's for all outlet operations
    • Vendor pricing/ negotiating with owners approval. Setting contract rates.
    • Procurement SOP's -- Weighing - Quality - Pricing - Wastage
    • Online aggregators. Improve ratings/ sales
    • Training of staff to maintain excellent service standards.
    • Overall maintenance of all outlets-- Staff-- Rooms-- Restaurants
    • All Managers and Chefs report to Operations Manager
    • Customer Service. Handling of customer feedback report structure.
    • Restructuring of operations at outlets.
    • Setting quarterly budgets for Salary - Sales - Admins etc..

    Key Skills Required:

    • Excellent Co-ordination and Leadership skills
    • Strong presentation and communication skills, verbal and written
    • Effective planning, project management and organizing skills
    • Strong interpersonal skills to work with internal teams and external suppliers and

    customers

    • Must possess neat and pleasant grooming habits.
    • Willing to put in the hours as and when required
    • Proactive approach to problem solving
    • Change orientated to make business improvements

    Job Type: Full-time

    Salary: 35 £ - 40 £ per hour.

    Schedule:

    • Day shift

    COVID-19 considerations:
    All customers are required to wear a mask, curbside pickup available, common surfaces are sanitized regularly, vaccination requirements, etc.

    Experience:

    • total work: 3 years (Preferred)
    • Food Service Managers: 1 year (Preferred)
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