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Ecommerce Manager - London, United Kingdom - Recruitment Revolution
Description
Although we may be the 'new kids' on the block, we are currently experiencing incredible growth and are searching for someone to join us on this thrilling journey.
In a highly competitive market, LØCI stands out as a serious challenger and is looking for the right person to join the Ecommerce team and help drive the brand towards its global ambitions.
If you have Premium / Luxury consumer brand experience we'd love to hear from you.
Role Info:
Ecommerce Manager
Onsite: White City, London
£35,000 - £45,000
Plus Bonus and Benefits Package
Product / Service: Handmade Premium Vegan Shoes with heavy celebrity following
Culture: Sustainability, Community, Integrity, Positivity
Partnerships: Soho House & Co, Nordstrom, Neiman Marcus, Bergdorf Goodman, The Conservatory, and many more
Supporting: Mission Blue, See Turtles, British Divers, and Sea Shepherd, amongst many others
Our Mission: Every pair saves 20 plastic bottles from entering our oceans and landfills, allowing us to create sustainable luxury and create a better lifestyle for future generations
Celebrity Clients: Ben Affleck, Mila Kunis, Olivia Wilde, and Alica Keys...
Founders: Successful Serial Entrepreneurs & Thought Leaders. Also jolly nice people too
Partners: Celebrity partners include the likes of Nicki Minaj.
Our Story:
Hey, we're LØCI. Here's our story:
It all started with a question. How could we build the best sneaker possible?
Our sneakers are 100% vegan, with 100% recycled packaging. A vertical supply chain, ensuring we don't produce more shoes than we need. Combining styles and sustainability to deliver an eco-lux experience like no other.
Our focus is on bringing ethics and principle to the table even when it doesn't make economic sense. Ultimately it's about premium products and beyond.
We are distributed in 26 countries with our largest market being the USA and have recently opened our 1st store in LA.
The Ecommerce Manager Role:
We are seeking a driven and focussed individual with a wealth of Ecommerce experience, ideally with expertise in Shopify Plus. With your excellent analytical skills and ability for translating insights into action, you'll ensure projects are delivered on time and within budget. If you're ready to bring your expertise to our team, we would love to hear from you.
Reporting directly to the Head of Ecommerce, you will play a key role in executing and expanding our online sales channel. You will be responsible for delivering on our Ecommerce P&L and activation plans, managing our email marketing program, and overseeing and managing our website.
Your key responsibilities will span over 4 main areas:
+ Delivering the annual direct to consumer Ecommerce P&L and activation plans
+ Delivering the CRM/email programme
+ Taking ownership of the website
+ Delivering exceptional customer service
What your day might look like:
+ Delivering annual KOI targets: sales, traffic, returning customer rate, conversion rate, average order value
+ Analysing performance with regular reporting of key actions and recommendations
+ Collaborating with sales, customer services, marketing and management to understand results (e.g. ROI) and develop recommendations for future activities based on insights
+ Working closely with the Head of Ecommerce, developing and implementing the email marketing calendar and trading plan
+ Crafting content and copy for email campaigns ensuring engaging & highly converting communications
+ Taking ownership of the development roadmap
+ Maintaining regular quality assurance testing of the website performance
+ Continuously reviewing and optimising the website to drive conversion
+ Taking ownership of new product launches – maximising the potential of the NPD pipeline
+ Troubleshooting issues as and when they arise
About You:
+ Dedicated, hardworking with the desire to be hands on
+ Driven and target focussed, able to set own agenda while working under pressure
+ Significant experience managing Ecommerce in other businesses
+ Significant experience of Shopify Plus (and confident in being the 'go-to' knowledge base)
+ Proficient with Google Analytics & other analytics tools
+ Expertise in website optimisation (CRO) and optimising user experience with a focus on conversion rate improvement
+ Self-sufficient and able to operate effectively and solve problems without close supervision
+ Strong commercial acumen, with good understanding of P&L
+ Ability to deliver projects on time and on budget
+ Excellent analytical skills and ability to translate analysis into action
+ Strong written and verbal communication skills with the ability to build strong relationships
+ An interest in fashion/apparel/footwear
Sounds like a good fit? Apply here for a fast-track path to the CEO
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