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    Temporary Marketing ExecutiveTemporary Marketing Executive - London, United Kingdom - Rewardgateway

    Rewardgateway
    Rewardgateway London, United Kingdom

    1 week ago

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    Description
    Marketing, London, Full Time, £38,000 - £40,000 / year

    Across the globe over 750 of us work together to bring this to life through our products and technology.

    We help our 4000+ clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.

    To achieve our mission we need a driven and customer-obsessed marketing executive to work directly with our client success, account management, product and marketing teams to support increased customer advocacy, identify cross-sell and up-sell opportunities, and increase loyalty and retention.

    While you will be comfortable working independently, you will also know the importance of collaborating with other departments to create an incredible customer experience and reach business goals.

    A pivotal role in our high-performing EMEA marketing team with lots of development opportunities as we grow the business and the customer marketing function.

    You'll be working in a high-recognition environment delivering creative customer marketing campaigns and events to build customer advocacy and drive existing business growth.

    Over 50 benefits in our employee benefits package including:
    ~ A flexible holiday plan of up to 40 days per year
    ~£400 a year Wellbeing Allowance
    ~ Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement
    ~ Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands


    Flexible, Hybrid Working:

    Our marketing team works from our Tottenham Court Road office at least 2 days per week between Tuesday - Thursday.

    Support with planning and executing B2B customer lifecycle marketing campaigns, through tactics such as email, webinars, direct mail and account-based marketing, focused on product education, usage and expansion.

    Educate customers about our products / services through mediums such as video, email, events, social media and landing pages.

    Support on global customer advocacy and community programmes, building and maintaining loyalty across our customer base.

    Work with the events team to plan, promote and deliver customer webinars, events, roundtables and networking events which support growth and usage.

    Act as the internal voice of the customer and work with product marketing to suggest product updates or releases that will directly benefit the user.

    Support the creation of sales enablement and resources that enable client success and account management to build positive and long lasting relationships with customers.

    Work closely with product marketing and B2C marketing to plan and implement end-user facing campaigns aligned with B2B comms programmes to increase adoption and usage within client accounts.

    Report on the performance and success of customer marketing campaigns.
    2+ years of experience in Customer Marketing or a similar role like Campaign Marketing or Customer Success.
    ~ An excellent communicator with strong writing skills.
    ~ Experience in marketing performance and reporting.
    ~ Proficiency with marketing automation systems and CRM (preferably Salesforce and HubSpot)

    Telephone call with a member of the Talent Acquisition Team
    Online interview with Senior Customer Marketing Manager
    In person interview with members of the Marketing team

    We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.

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