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    Credit Controller II - Sheffield, United Kingdom - Fragomen

    Fragomen
    Fragomen Sheffield, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Credit Controller

    Sheffield, UK

    About the team:

    We are seeking a Credit Controller to join our global Billing & Collections team in Sheffield on a full-time permanent basis. This is a great opportunity to join a global finance team.

    About the role:
    This role is responsible for the collection of outstanding amounts in line with agreed credit terms, submission of client statements and consolidated billing schedules for key clients and working with all interested parties to deliver on target collection performance for the UK practice. The role is responsible for collections for EMEA region in addition to Global Clients as directed.

  • Ensure prompt payment of customer invoices within agreed credit terms.
  • Resolve collections issues with clients, establishing good relations with client AP departments and relevant contacts.
  • Coordinate and monitor distribution of monthly client reminder statements and subsequent collections correspondence.
  • Direct and resolve client and general invoice queries that arise.
  • Responsibility for management of global key clients (blue chip) including monthly billing, management of billing process, liaising with client service team, resolving queries to ensure cash collections globally.
  • Update Finance Management Team weekly regarding collection efforts
  • Escalate collection issues to managers/partners in a timely manner
  • Support the Client Service Managers (CSM) with collection recommendations
  • Prepare debtors reporting and analysis, to present to Partners, Finance Managers and CSM's on a monthly basis.
  • Review new clients/updated engagements for financial stability and appropriate collection terms.
  • Prepare anticipated payment schedule and report against budget/target for each practice/client
  • Arrange special payment terms as approved by Practice Leaders with clients as directed and permitted under firm collections guidelines.
  • Make recommendations regarding the write-off of old uncollectable balances or immaterial balances outstanding.
  • Make recommendations to Finance Management for the referral of outstanding balances to Collections Agents.

    • About you:

    You will have relevant experience in credit control, preferably within the professional services industry. Ideally you will have experience dealing in a multi-currency environment with exposure to internationally based 'blue chip' clients.

  • Ability to multi-task and meet deadlines
  • Strong computer skills including Excel and Word
  • Ability to demonstrate self-motivation and ownership of assigned work
  • Ability to seek assistance to resolve problems when necessary
  • Ability to communicate diverse information to resolve client's issues
  • Strong written and verbal communication skills
  • Elite 3E experience a plus

    • Fragomen in Sheffield:

    Our Sheffield office is based in the city centre with the added bonus of free on-site parking, as well as several public transport links close by. The office has approximately 400 people working collaboratively and creating a dynamic, positive environment with over 20 different languages being spoken. You can expect a great working environment and regular events such as Summer and Christmas parties, social and cultural events.

    The Firm operates a hybrid working model, which incorporates a blend of in-person attendance as well as working from home – our aim being to fully leverage our remote working technology and provide a balance for our people in the way that they work.

    Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Responsible Business Strategy (RBS) prioritises Fragomen's social responsibility through one cross-cutting theme and five focus areas.. These focus areas include: Wellbeing, Diversity and Inclusion, Charity & Pro bono work, Social and Environmental & Sustainability. The RBS initiative offers great opportunities for everyone at Fragomen to get involved and help steer a variety of initiatives and activities at the Firm. These range from social events and activities, to regular wellbeing newsletters and diversity discussions.

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