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    Head of Commercial Growth - London, United Kingdom - Monica Vinader Ltd

    Monica Vinader Ltd
    Monica Vinader Ltd London, United Kingdom

    Found in: Jooble UK O C2 - 4 days ago

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    Description

    Job Title:
    Growth Manager - Digital Optimisation

    Reporting To:
    Head of Ecommerce

    At Monica Vinader, we're on a mission to prove that buying better, wearing longer and doing better don't have to be mutually exclusive.

    From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.

    And don't just take our word for it, we are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewellery:


    • Ethical/Sustainable Jewellery Business of the Year 2021 & 2023, Retail Jeweller
    • Jewellery Brand of the Year 2023, Retail Jeweller

    Queen's Award for Enterprise:
    Sustainable Development 2022


    • We are digital first, omni-channel, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to.

      We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.

    Where we need your help

    We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

    The Growth Manager - Digital Optimisation role is an exciting opportunity to help accelerate our digital experience for customers globally.

    Working within the Growth team, you will have a commercial & customer centric mindset, continually seeking opportunities for digital growth in collaboration with our acquisition & retention teams.

    Your particular focus will be on web analytics & trading optimisation opportunities.
    Digital Trade

    Build, share & continuously analyse a suite of reports on top of our core web data to surface performance across the funnel, landing pages and core PLP/PDPs
    Collaborate with the Ecommerce Manager to optimise site content & customer journey initiatives to deliver impact at scale
    Visualise on a weekly basis, the key drivers behind YoY and vs budget changes to actual performance, with a clear 'what' and 'why' to drive the right level of 'so what' discussion within the team
    Highlight clear differences in on site behaviour between geographies and customer groups to inform trading & content planning across Growth

    Work closely with the digital product team to highlight on site opportunities that could form part of the CRO & product roadmap.

    Utilising our content analytics platform, support the Ecommerce team in highlighting key areas of volume to be optimising at a geographical level
    Understand in detail the geographical differences (UK & US) in how our site is engaged with by customers & thus influence the prioritisation of core resources to adapt our digital experience
    Key member of the cross functional data community at MV
    Collaborator across core commercial functions (growth, product, tech, data) & influencer of prioritisation based on data
    At least 4 years in web analytics of a D2C business


    • Very comfortable in GA4, content square & other data visualisation tools
    • Able to work independently & clearly identify core opportunities across web performance based on experience of how web KPIs should look
    • Commercial acumen & business minded (you will not be expected to manage technical site/data requirements e.g. tagging & tracking)
    • Strong attention to detail to highlight and address data quality issues
    • Programming language skills ar an advantage but not required (e.g. SQL)
    You are flexible


    • You love working in a creative environment
    • Travel Requirements
    Travel to our Norfolk office will be required infrequently (max once per month)
    Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. Commercial
    Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all.

    From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.

    We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to.

    We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.

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