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    Implementer - United Kingdom - nGeneration Limited

    nGeneration Limited
    nGeneration Limited United Kingdom

    2 weeks ago

    Default job background
    Description


    Job Profile – ImplementernGeneration provide IT Services and Solutions to the Hospitality, Leisure, and Retail Industry; further information can be found at Our 'Brand-New' Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

    You will be fully responsible and accountable for the objectives and responsibilities as detailed in this Job Description whilst working in line with company working processes, procedures and working practices.

    Key ObjectivesThe Implementer role is responsible for the implementation of customers IT and EPoS systems as well as coaching and training of the end users, in line with multi customer business-as-usual activity involving installs,moves and changes (IMAC) and or customer project rollouts.

    Summary of Main Responsibilities and ActivitiesConduct thorough preparation checks prior to attending sites.
    Attend customer sites in line with your schedule of works to conduct implementation services.
    Conduct system coaching and training in line with the specification of the customer IT solutions.
    Provide Go Live Support to the management and staff of the site.
    Act as co-ordinator of all third parties on site.

    Complete all site-specific documentation to include site sign off and report site issues to Project ControlBuild excellent customer relationships whilst on site.

    Comply with all company business processes and procedures.
    Conduct other tasks as may be required from time to time.


    Candidate Requirements:


    Full UK Manual Driving LicenseEPOS ExperienceHospitality IT ExperienceCustomer Service SkillsUnderstanding of IT HardwareWilling to travelABOUT THE COMPANYnGeneration has been supporting the retail and hospitality industry for over 22 years, providing field service maintenance to the biggest hospitality chains across the UK.

    nGeneration also boasts a '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as on-site repairs, support hub, staging and warehousing.

    All of the 'behind the scenes' staff are based at the HQ location, working smartly to provide the implementers with the best support and help to do the job effectively and efficiently.


    Working Away:


    You will be required to stay away overnight when the time to attend site is early ,or, when the site is a significant distance from your home, or, when you are required to work in a specific geographical area for a consecutive number of days.

    The company will centrally arrange, and book accommodation and overnight subsistence can be claimed via the company expense procedure.


    Job Type:
    Permanent

    Salary:
    £25,214.00 per yearBenefits:
    Company carOn-site parkingSchedule:8 1/2-hour shiftSupplemental pay types:Bonus schemeAPPLY TODAYIf this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review

    Job Types:
    Full-time, Permanent

    Contract length:

    PermanentPay:
    £25,214.00 per yearBenefits:
    Company carCompany pensionOn-site parkingSchedule:8 1/2-hour shiftSupplemental pay types:Bonus scheme

    Work Location:
    On the road.
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