Customer Experience Assistant - Manchester, United Kingdom - Resource Solutions

Resource Solutions Manchester, United Kingdom

Found in: Jooble UK O C2 - 2 days ago

Part time

Description

We helped bring investing to the masses with the index fund.

Index funds do not pick individual shares or bonds to beat the market, they track the performance of the entire market.

Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money.

In 2023 we opened a new office in the Landmark Building at St Peter's Square dedicated to continuing our core purpose; a city that matches our ambition and diversity.

We are building a team here that showcases our values of Care, Inclusion, Curiosity and Excellence.

As Client Services Associate, you will be responsible for providing helpful, friendly and high-quality support to our clients, clients, when they need them.

In return our client offers an attractive base salary, annual performance bonus paid in January, Partnership bonus paid in June, and competitive benefits.

Working days are Monday to Friday (no regular weekend work) and staff in most roles work in the office on Tuesdays, Wednesdays and Thursdays, with Mondays and Fridays working from home.

As one of the world's largest asset management firms, our client can offer unrivalled career opportunities in Manchester, the UK, and further afield.

As Client Services Associate, you will;
Handle and prioritise client requests by phone and email. Ensure client inquiries are resolved and communicated within defined service levels. Ensure all communications are within regulatory guidelines and are accurate, clear, and concise.
Develop knowledge of funds, products, and services, as well as the overall Financial Services industry.
Experience working within financial/professional services is mandatory to be considered for this position.
You will be a brilliant fit for this role if you can demonstrate your experience in client services.

Ideally, you will have worked in the Financial Services industry or professional services, and already have a good understanding of financial products.

You will thrive if you love working in a team dedicated to helping people.
Inclusion Statement
Our client's continued commitment to diversity and inclusion is firmly rooted in its culture.

Every decision they make to best serve their clients, crew (internal employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing.

They believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve.

Through this Equal Employment Opportunity (EEO) Policy, our client reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, colour, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status.

In addition, they prohibit discrimination based on genetic information, as well as any other protected characteristic.

Customer Experience Assistant

Found in: Jooble UK O C2 - 3 days ago

Leep Utilities Manchester, United Kingdom Part time

Role: Water Specialist Department: Customer Operations · Reports to: Team Leader (Water) · Manchester, office based · Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, ...
Customer Experience Assistant

Found in: Jooble UK O C2 - 1 day ago

Norgren Manchester, United Kingdom Part time

IMI plc · We are a global specialist engineering company that creates breakthrough solutions. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone. · We design, build and service ...
Customer Experience Assistant

Found in: Jooble UK O C2 - 4 days ago

Quaker Houghton Manchester, United Kingdom Part time

The Customer Service Representative team plays an essential and value-adding role by acting as the heart of our operations. Join a team where supporting each other is part of the culture, in a company where customer success is our own. · Coordinate with Supply Chain, Production ...
Teaching, Learning and Student Experience Assistant

Found in: Talent UK C2 - 1 day ago

The University of Manchester Manchester, United Kingdom Fixed Term

The faculty teaching, learning, and student experience department is looking to appoint a full-time Teaching, Learning and Student Experience Assistant on a fixed term basis until July 2025. Some of the key responsibilities for this role include: · Clerical and administrative sup ...
Sports & Leisure Assistant (1 year relevant experience required)

Found in: Jooble UK O C2 - 7 hours ago

Girl's Schools Association Greater Manchester, United Kingdom

Bolton School Girls' Division are seeking to appoint an enthusiastic Graduate Sports Assistant to join a successful and forward-looking Sports Department, under the leadership of our Director of Sport. The role is fixed term for one academic year. · Graduate Sports Assistant – G ...
Teaching Assistant

Found in: SonicJobs Direct Apply UK - 7 hours ago

THE SUPPLY REGISTER LIMITED Manchester, United Kingdom

· Special Educational Needs, Education, Secondary Education, SEN, SEN Teaching Assistant, Teaching, Assistant, Teaching Assistant, Supply, Agency, TA, Secondary, Pastoral, Support, HLTA, The Supply Register, Supply Teaching Assistant, Supply TA, · Contract Type: · Salary: £ pe ...
Assistant Accommodation Manager

Found in: SonicJobs Direct Apply UK - 4 days ago

Ritz Recruitment Limited Manchester, United Kingdom Full time

VS477/04 · Assistant Accommodation Manager – Student Accommodation · Hours: 40 hours per week · Location: Manchester City Centre · Salary: Up to £33,000, plus 10% performance related bonus · My client is a market leader in the student accommodation sector. Now looking for an exce ...
Events Sales Assistant

Found in: SonicJobs Direct Apply UK - 3 days ago

River NW Manchester, United Kingdom Full time

Events Sales Assistant - Immediate Start · Looking for a great new role for Summer 2024? · Retail / Bar / Hospitality Experience Wanted · Join Our Team as an Events Sales Assistant · Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, dynamic, ...
sen ta

Found in: SonicJobs Direct Apply UK - 1 day ago

Prospero Teaching Manchester, United Kingdom Full time

Are you a patient empathetic person? Can you work effectively on a 1:1 basis with a child with additional needs? SEN TA required as soon as possible for the remainder of summer term. · Prospero Teaching are working with a large, outstanding primary school in Manchester to recrui ...
Assistant Restaurant Manager

Found in: SonicJobs Direct Apply UK - 4 days ago

SIXTY EIGHT LUXE Manchester, United Kingdom Full time

ASSISTANT RESTAURANT MANAGER · Who are they? · An international iconic operator who are well-established and well-loved in Manchester. A stunning hotel, offering a multitude of exceptional experiences, food and amazing city views. · What's in this one for you? · Salary up to £28k ...
Graduate Teaching Assistant

Found in: SonicJobs Direct Apply UK - 2 days ago

Prospero Teaching Manchester, United Kingdom Full time

Are you empathetic, patient & resilient? · Do you want to work in an outstanding rated school? · Prospero teaching are recruiting for a Secondary SEN Teaching Assistant at a special needs school in the Gorton area catering for children with Autism & Complex Needs. · Starting i ...
Higher Level Teaching Assistant

Found in: SonicJobs Direct Apply UK - 4 days ago

Prospero Teaching Manchester, United Kingdom

English Teaching Assistant Specialist - Manchester · We are working with a 'Good' secondary school in Manchester, who are looking to secure the services of an experienced, dedicated English Teaching Assistant Specialist to join them ASAP. This role is to support students that are ...
Information Officer

Found in: SonicJobs Direct Apply UK - 1 day ago

Sue Hill Recruitment & Services Ltd Manchester, United Kingdom Full time

Information Officer · Permanent · £36,024 to £44,263 per annum · Manchester · ASAP · Sue Hill Recruitment are excited to be working with this HE located in Northwest England. The ideal candidate will operate and maintain the function, responsibility and regulatory requirement ...
Planner

Found in: SonicJobs Direct Apply UK - 1 day ago

Anderselite LTD Manchester, United Kingdom Full time

Planner required for a leading main contractor operating across the infrastructure sector. This is an excellent opportunity if you are an assistant looking to work up to planner level. You will work with and develop under the guidance of one of the North Wests leading Senior Plan ...
Student Teaching Assistant

Found in: SonicJobs Direct Apply UK - 1 day ago

Prospero Teaching Manchester, United Kingdom

Student Teaching Assistant · Hulme, Manchester · Prospero Teaching is looking for a student Teaching Assistant to support students in a Secondary SEMH school in Hulme, Manchester. · The school is for students in Keys Stages 3 and 4 with an Educational Health and Care Plan (EHC ...
Grounds Maintenance

Found in: SonicJobs Direct Apply UK - 4 days ago

The Recruitment Co. Manchester, United Kingdom Full time

The Recruitment Co are recruiting for experienced Grounds Maintenance / Landscape Gardeners to work at a well known University in Manchester. · Overall Purpose of the Job: · Carry out a range of grounds maintenance and landscaping duties throughout the University in compliance wi ...
Operations Coordinator

Found in: SonicJobs Direct Apply UK - 3 days ago

Simply Jobsworth Manchester, United Kingdom Full time

Job Title: Operations Coordinator · Location: Manchester · Hours: 8-5 Mon-Fri (40 hours) · Salary: £27k to £37K dependant on experience · Contract: Permanent · We are currently looking for an Operations Coordinator for a leading national commercial roofing company, this position ...
ATR-Port Salford-Shift Controller-WEF ASAP

Found in: SonicJobs Direct Apply UK - 5 days ago

IPS LLP Manchester, United Kingdom

· Job DescriptionTo effectively motivate a team of people to meet production targets · Ensure the final product meets client specifications (SPI) including management of BarTender case label system · To effectively maximise production efficiency to ensure plan is met on a hourly ...
Branch Manager

Found in: SonicJobs Direct Apply UK - 2 days ago

Meridian Business Support Limited Manchester, United Kingdom Full time

We are looking for a Branch Manager to join one of the biggest names within Electrical Wholesaling to successfully run our Manchester Branch (M17), where we offer:Competitive Salary + Performance based Bonus Scheme · Company Car + Fuel Card, Laptop & Mobile provided · Monday to F ...
Flo Cordinator

Found in: SonicJobs Direct Apply UK - 3 days ago

Meridian Business Support Limited Manchester, United Kingdom Full time

Flow Coordinators required for large production warehouse Trafford Park · Pay Rate: £12.17/hour · Shift Pattern: 4 ON 2 OFF / 0800 – 1630 · Start Date: April 2025 · Scope of the role: To oversee and manage own area of responsibility, taking ownership and accountability for meeti ...