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    Analyst, Conflicts Management - London, United Kingdom - Willis Towers Watson

    Willis Towers Watson
    Willis Towers Watson London, United Kingdom

    2 weeks ago

    Default job background
    Description

    We are seeking a Carrier Management Analyst to spearhead our strategy in GB, ensuring seamless service delivery through Carrier Agreements, offering consultancy to enhance trading relationships between Carriers, WTW, and clients, and driving the evolution of our Carrier Management Value Proposition.

    Be the support local focal point of our relationships with relevant carriers, internally and externally.

    In conjunction with our Analytics teams provide carriers with performance analytics and feedback, identify resulting opportunities and areas for improvement, and build these into our agreements.

    Help drive our Data and Technology strategy that is pivitol to the evolution of our Carrier proposition.

    Lead and support development of our new Carrier Management value proposition, alongside supporting innovation in products, services and propositions more broadly - both internally and to carriers as part of the services provided.

    Act as an early warning system - recognised both internally and within the client to be the person of contact to deal with escalation, claims issues and strategic placement changes.

    Advocate for helping the client navigate WTW, understand structure and strategy including growth / sales strategy.
    Building relationships throughout the organisation.
    Ability to create and maintain strong relationships with the Broking teams, taking responsibility for alignment and coordination with specific business units and functions
    Project management/ organisation skills and experience and ability to deliver to timeframes
    Self-reliance - self-starter, thinks around problems, creative and resourceful, able to prioritise and work under pressure
    People skills - upward and direct management, persuasion, negotiation, diplomacy, able to work within mixed and virtual teams, able to forge links and build networks with different WTW teams
    Analytical capability – comfortable to undertake or instruct the organisation, analysis and interpretation of structured and unstructured data and information to be used for decision-making
    Flexibility, ability to integrate within the team, and willingness to do what is needed to deliver high quality service to the carriers and internal stakeholders
    We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity
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