Customer Service Advisor - Torquay, United Kingdom - Miller

Miller Torquay, United Kingdom

1 week ago

Full time

Description

Customer Service Advisor

We're looking for a Customer Service Advisor to support our fantastic Lettings teams in Torquay and Paignton.

As our Customer Service Advisor you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a Lettings Negotiator .

What's in it for you as our customer service advisor?

Industry leading training and development

Demonstrable career ladder

Opportunities for progression

Supportive , rewarding and fun environment

Team incentives

Understanding of operations within an estate agency business

Key responsibilities of a customer service advisor. The main purpose of your role is to support the lettings team within the office with administrative duties. This will involve being the first point of contact for customer enquiries both in branch and over the phone and ensuring clients are kept informed through the lettings process.

Skills and experience required to be a successful customer service advisor

Preferably experience with handling incoming and outgoing calls in volume

Customer focussed and comfortable in a client facing role

Resilient , positive , numerate and detail oriented

Organised and able to prioritise workload in a faced paced environment

Keen interest in learning and keeping up to date with industry changes

Excellent verbal and written communication skills

IT literate (MS Office, internet, email systems)

Established over 65 years ago, Miller Countrywide is one of the largest and best-known residential estate agencies in the South West of England. We deal with all aspects of the property market, whether you are buying, selling, renting or letting, from land and new homes, to property management.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

EACW03932

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