- To support customer satisfaction and sales through servicing and repair of the company equipment on site, at customer site or other
- To provide service and operation best practise advice to customers
- To Carry out refurbishment of used machines for optimum availability for sale.
- To support production operations as needed
- To liaise with customers to support the service, warranty claim, repair, and refurbishment of the company's equipment, doing so with clarity and professionalism either face to face, over the phone, by email or other communication methods.
- To have capable I.T skills to be able to administer all service and admin work.
- To carry out fault diagnoses on all company products, engines (both diesel and petrol) and related components.
- To dismantle all types of products, engines, and components, clean and prepare to the required standard ready for rebuilding.
- To assist production and carry out the mechanical building, modification, servicing, and repair of the complete range of company products to customer exact specifications.
- To replace all relevant parts as appropriate to ensure products are professionally repaired and put back into running order.
- To ensure that all machine settings are correct and relevant testing is completed before machines are despatched.
- To ensure that all documentation (Engineer Service Reports / Case No) relevant to the repair/service is completed on time.
- To carry out service and breakdown calls at customer locations on all company products when required.
- To advise management on all aspects of mechanical engineering requirements.
- To ensure that environmental best practise is always followed and that spill kits on site and in the service, vehicles are kept stocked.
- To assist with the delivery and collection of customers equipment.
- To assist with any company stock takes and ensure that the hire fleet profile is correct and available.
- To ensure required standards of housekeeping and tidiness are achieved and always maintained.
- To attend training courses as and when required.
- Communicate with the Internal Supervisor on a regular basis, about the results, activity, progress, and issues with suggested countermeasures.
- Contribute to the daily sales effort and growth of the company.
- Succeed in attending to regular operational distractions without losing time against core programmed objectives.
- Establish a regular and clear method for reporting results and associated data.
- Maintain good working relations within the Company and relevant outside organizations.
- Ensure compliance of all operations to relevant legislation including Health and safety, Environmental, Anti-bribery, Anti-trust, competition and other relevant laws, policies, and procedures.
- Take responsibility for the physical and intellectual property, plant, and equipment within your area of operations.
- Discharge all functions according to the current Company Handbook and relevant policies.
- Be responsible for your training and skills levels in the broadest terms.
- Develop and maintain an attitude of continuous improvement and cooperation in your work and with all other departments.
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Generator Repair Engineer - Shrewsbury, United Kingdom - Wright Staff
Description
Generator Repair EngineerLocation Initially based in Shrewsbury.
(will relocate to Wolverhampton area within the next 6 months)
Salary – 35k + Negotiable on experience
Full time
Benefits:25 days holiday + Statutory holidays, Company pension
Job description:
Major Tasks:
General tasks for managing:
Please apply with your CV in the first instance.
Wright Staff are acting as an employment business in relation to this vacancy.
About Wright Staff:
Supply of driving staff to clients:Wright Staff Recruitment Ltd specialise in the supply of driving staff to clients based in Worcestershire, Gloucestershire and the West Midlands. We pride ourselves on the fantastic service that we provide to both our clients and drivers. We understand all our drivers requirements and make sure we find the work that best suits them, as a result of this we have an excellent record of driver retention and driver satisfaction. All our driver's are PAYE and get holiday pay on a rolling schedule. We are also one of the few agencies that do not charge our clients overtime after 8 hours. Please feel free to call us at any time if you are looking for a new driving position. Permanent Recruitment Solutions:Wright Staff Recruitment Ltd have a number of experienced permanent consultants specialising in a number of different sectors including but not limited to Engineering, Manufacturing, Distribution, Commercial and Sales & Marketing. Our aim is to connect companies with the correct people who will meet the requirements and needs to help develop growth. We offer permanent recruitment solutions for everyone, whether you are an individual job seeker looking or a company looking for permanent placements.Permanent recruitment involves bringing in full time employees that are expected to work and grow with the company. These employees are fully on the payroll of the company and are liable to all the benefits the company is expected to provide by law including tax relief, sick pay, pension entitlements and so on. You will continue to be PAYE (for HMRC purposes).
