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    Commercial Product and Price Analyst - Birmingham, United Kingdom - Metro

    Metro
    Metro Birmingham, United Kingdom

    4 days ago

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    Description

    Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

    Metro is seeking a Pricing Specialist - Air to support our Airfreight team.

    If you have a commercial mindset and thrive in a fast-paced, dynamic environment then we want to hear from you.


    Key Responsibilities:
    Receive customer quotations via varying methods – email / online portal etc
    Support the Air Freight team – Imports / Exports / Cross Trade

    Negotiate rates with carriers / hauliers / suppliers and confirm availability of equipment and agree prices where no tariff exists, to maximise cost-effectiveness.

    Prepare and submit customer quotations and proposals within agreed timeframe
    Work within our in-house system to create and issue quotations

    Communicate with customers to manage and follow up all quotes to obtain feedback to measure, analyse and circulate to the relevant teams, adjusting pricing where possible to ensure we secure opportunities.

    Track success/failure rate of quotes, reporting back to management
    Develop and build relationships and provide the highest level of customer service to all customers
    Produce strategic tariffs when required to ensure effective workload and to ensure these tariffs are kept up to date and relevant
    Monitor carrier websites and notifications
    Promote continuous improvement
    Engage with airfreight operational teams to ensure smooth handover of secured shipments
    Any other delegated tasks deemed reasonable as assigned by the reporting manager in line with department growth.

    General Skills
    Industry and operational knowledge of Airfreight - inbound, outbound, and cross trade
    An understanding of how to influence the profitability through effective pricing
    Able to cope and accustomed to working under pressure to meet fixed deadlines
    Dangerous Goods knowledge is preferable
    Strong numerical and commercial skills
    Excellent written and verbal communication skills
    Excellent attention to detail
    Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise – preferable)
    Proactive, team worker with excellent time management and organisation skills
    Enthusiastic, flexible, and self-motivated
    May be required to work some overtime and/or be flexible in start/finish times (during busier times)
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