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    Immediate Start - Watford, Hertfordshire, United Kingdom - The Freelance Recruiter

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    Description

    Title:
    Hub Leader –

    Service Delivery Location:
    Watford
    Healthcare scheme, Enhanced holiday entitlement, Birthday off + lots more

    ASAP
    I am proud to be working in partnership with one of the UKs leading HVAC & Renewables contractors.

    This forward-thinking and progressive company have a fantastic opportunity for a HUB LEADER in SERVICE DELIVERY to join their newly established team at the new office in Watford.

    You will work with a prestigious customer base in a wide range of sectors including; pharmaceuticals, petrochemical, telecoms, education, IT, retail, healthcare & local authorities.

    In addition to the service co-coordinator responsibilities the hub leader is expected to oversee the effective performance of your hub team to achieve the following key objectives:
    Successful financial performance on your designated contracts – through commercial awareness and efficient planning by the team
    Key Account management resulting in customer satisfaction through successful delivery of contracts
    Dispute/complaint resolution
    Identifying any performance issues or training needs of the hub staff and working with Hub Manager to achieve positive outcome
    Conduct reviews with hub staff
    Contribute to Planning Meetings
    Manage the asset registers
    you will have a minimum 3 years previous experience with a proven track record working in a Hub leader role/ service management role, preferably Facilities Management
    IT skills including Microsoft Excel. The ability to transition between multiple inhouse systems and client portals (following training)
    Competitive salary
    iPad and phone
    Transit/Vivaro/Proace van
    Training and Continuous Professional Development
    Opportunities to progress within the business
    Regular overtime available
    Enhanced Holidays, Birthday Day off, Long service awards, Enhanced sick pay, Bike to work scheme, referral scheme, Home support and Health cash plans

    Installation Engineers - Hull
    leader Service delivery – Watford


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