Jobs

    Client Administrator - Dronfield, United Kingdom - Optimise By Recruitment

    Optimise By Recruitment
    Optimise By Recruitment Dronfield, United Kingdom

    1 week ago

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    Permanent, Full time
    Description

    Optimise are working with a dynamic and reputable client services organisaiton, based in Dronfield, that are looking to onboard either part-time or full-time permanent Client Administrators.

    Our client takes pride in building long-standing relationships with their clients, and now we're seeking a confident and experienced individuals to support their continued growth.


    As a Client Administrator, you will collaborate closely with other team members to deliver exceptional customer service, contributing to the achievement of both client-driven and internal targets.


    Responsibilities:

    • Answering, screening, and transferring inbound telephone calls
    • Providing comprehensive end-to-end client business support, including booking management, payment processing, appointment scheduling, quotation issuance, invoicing, email and social media management
    • Completing client administrative projects, such as dictation, database maintenance, and credit control
    • Conducting outbound customer care, survey, and data collection calls
    • Performing various general administrative duties

    Requirements:
    * 1-2 years of customer service experience

    * 1-2 years of administration experience


    • Excellent verbal and written communication skills
    • Exceptional telephone etiquette
    • Strong attention to detail
    • Proficiency in Microsoft Office programs
    • Excellent typing skills
    Benefits of Working


    • Opportunity to join a vibrant, friendly, committed, and supportive team
    • Opportunities for training and advancement within the company
    Join the team and take part in a rewarding career where you can make a difference
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