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Specialist Support Worker
3 days ago
ROC Group Ltd Stockton-on-Tees, United KingdomStockton-on-Tees · Full Time, 40 Hours · The Role · The National Care Employer of the Year is looking for a full time support worker to join the team in a specialist Transitions Project in the County Durham area. · **The Role**:Is to provide additional supervision and support to ...
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Specialist Support Worker
3 days ago
ROC Group Ltd Newton Aycliffe, United KingdomNewton Aycliffe · 40 Hours, Full Time · The Role · National Care Employer of the Year is looking for a full time support worker to join the team in a specialist Transitions Project in the County Durham area. · **The Role**: Is to provide additional supervision and support to help ...
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Ict Support Specialist
1 day ago
PX Limited Stockton-on-Tees, United Kingdom**Our Business** · px group is a fully integrated infrastructure solutions business, with over 25 years of experience. We provide innovative operations management, engineering services and energy management solutions to partners in high hazard, highly regulated industries. Our fo ...
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IT Application Support Specialist
3 days ago
Service Care Solutions - Housing Middlesbrough, United Kingdom**Job Title: IT Application Support Specialist** · **Work Pattern: 37 hours per week** · **Type: Permanent** · **Location:Middlesbrough TS2** · **Salary: £40,247 per annum** · **Purpose of the role -** · Our client is looking for a Customer Recovery Co-ordinator to support the Cu ...
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Reading and Numeracy Support Specialist
4 days ago
Shannon Trust Durham, United KingdomJob Advert · Reading and Numeracy Support Specialist/ Facilitator - HMP Frankland · **Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?** · HMP Frankland is a long term, high security prison and you will ideally have some ex ...
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Senior Systems Support Specialist
2 days ago
County Durham & Darlington NHS Foundation Trust Peterlee, United KingdomThe post holder will report directly to a Systems Administrator/Manager and work in close association with the team of Senior Systems Support Specialists and Systems Support Administrators. You will be supporting, administering, developing and configuring clinical IT systems, rev ...
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Dio - Business Support Officer
5 days ago
Ministry of Defence Catterick Garrison, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £21,169- +Civil Service Pension with an average employer contribution of 27% and additional benefits**Job grade**: · - Administrative Officer**Contract type**: · - Permanent**Business area**: · - MOD - Defence Infrastructure ...
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Volunteer Caseworker
2 days ago
SSAFA Catterick Garrison, United KingdomThis role covers Catterick and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear from ...
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Volunteer Caseworker
2 days ago
SSAFA Catterick Garrison, United KingdomThis role covers Catterick and surrounding areas. · Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we'd love to hear form ...
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Band 6 Occupational Health Clinician
2 days ago
Ministry of Defence (Defence Medical Services) Catterick Garrison, United KingdomSupportingthe delivery of a peripatetic Occupational Health (OH) service which requires travel between base location and assigned units. The majority clinical activity is delivered face to face in the Service Person (SP)s workplace / military environment or a clinic setting, ther ...
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Videographer
3 days ago
GSC Grays Catterick Garrison, United KingdomGSC Grays are a multi-disciplined professional services firm, covering the North of England. Our Chartered Surveyors, Farm Business Consultants, Planning and Development professionals, Valuers, Environmental specialists and Estate Agents provide a full range of services for our r ...
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Accounts Assistant
2 days ago
GSC Grays Catterick Garrison, United KingdomGSC Grays are a multi-disciplinary professional service firm covering the North of England. Our Chartered Surveyors, Farm Business Consultants, Planning and Development Professionals, Valuers, Environmental Specialists and Estate Agents provide a full range of services for our ru ...
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Administrator
5 days ago
Aramark Catterick Garrison, United Kingdom**Your Aramark journey starts here** · Are you looking to work in a busy environment as part of a team delivering a service? Are you looking for a challenge on a permanent basis? Have you got experience working within administration or data entry? Do you want to join a cracking t ...
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Senior IT Solutions Consultant
1 day ago
Razorblue Catterick Garrison, United Kingdom**Location**: · **Catterick / Manchester / Stirling / Stockton-on-Tees** · Position Type: · **Full Time** · **Salary**: · **£55,000** · **razorblue are**: · Our story began in the early 2000's with one employee, our 17 year old, CEO Dan. · We've grown a bit since then (& so has D ...
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Trainee/junior Picture Specialist
1 day ago
Tennants Auctioneers Leyburn, United KingdomTennants is one of the UK's largest and busiest Fine Art Auctioneers with 27 specialist departments, holding more than 80 sales each year. · This is a rare opportunity to join a dynamic Pictures Department, working alongside three specialists, across Traditional and Modern & Cont ...
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Client Manager
2 days ago
Sewell Wallis Leyburn, United KingdomA new opportunity has arisen in an exceptional and long-standing Chartered Accountancy Practice in North Yorkshire. They're looking for a Client / Office Manager to join their successful firm, any previous team lead/management experience would be beneficial,however is not a neces ...
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Family Weight Management Specialist Lead
2 days ago
ABL Health Ltd Manfield, United Kingdom**Your key responsibilities will be**: - To lead on the NCMP pathway (liaising with public health colleagues and monitoring uptake) - To attend mandatory Family Weight Management company-wide working groups. - Liaise with wider MDT e.g. GP's/dieticians/paediatric consultants/soci ...
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Senior Systems Support Specialist
4 days ago
County Durham & Darlington NHS Foundation Trust Peterlee, United Kingdom PermanentJob summary · Areyou a proactive and technically savvy individual looking to contribute to thesmooth operation of Clinical IT systems?If so Health Informatics at County Durham and Darlington NHS Foundation Trustmay have the perfect role for you Weare seeking a dedicated Senior S ...
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Senior Systems Support Specialist
3 days ago
County Durham & Darlington NHS Foundation Trust Peterlee, United Kingdom PermanentJob summary · Are you a proactive and technically savvy individual lookingto contribute to the smooth operation of Clinical IT systems? If so Health Informatics atCounty Durham and Darlington NHS Foundation Trust may have the perfect role foryou We are seeking a dedicated Senior ...
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Lead Applications Support Specialist
3 days ago
Fujifilm Corporation Stockton-on-Tees, United KingdomOverview · FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm's medical imaging portfolio includes solutions for di ...
Application Support Specialist - Richmond, North Yorkshire, United Kingdom - RX Global
1 week ago
Description
About our TeamRX is in the business of building businesses for individuals, communities and organizations.We elevate the power of face-to-face events by combining data and digital products to help customers learn about markets, source products and complete transactions at over 400 events in 22 countries across 43 industry sectors.
RX is passionate about making a positive impact on society and is fully committed to creating an inclusive work environment for all our people.
RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.About the RoleThis position is responsible for the Technical Support of Digital technologies within our Global Technology Operations Team.
As part of the Applications team, this role serves as an escalation point for Application/Technical support specialists. It provides technical & practical guidance to Support Teams and assists with queries as necessary. The role involves engagement with multiple teams geographically and functionally, and at all levels. This position focuses on responsibilities outside of development tasks.
ResponsibilitiesBecoming the Technical Service Owner for assigned Applications/TechnologiesEnsuring support services meet our committed SLA's & KPI's are on targetConducting technical training/knowledge transfer when required to internal technical teamsManaging the onboarding of new Global Technical Services into ProductionManaging & liaising with our 3rd Party Vendors, Partners and SuppliersParticipating in the Contract Renewal Process (Support Contracts) Technical RequirementsStrong understanding of .NET and API'sUnderstanding of Data Flows & ReportingProven knowledge of ITSM tools & processesExperience in multiplatform environmentsProven ability to manage an array of Application Technologies (Cloud/SaaS/On-Prem/Legacy).
Ability and willingness to learn and adapt to new technologiesAdvantageous to have knowledge within HTML, CSS, Javascript, SQL, AWSSupport Requirements:Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-makingOversee complex and escalated troubleshooting and problem resolutionWorking with relevant teams to assist with root cause analysis & remediationTechnical writing documentation/SOP development knowledgeAnswer internal or external users' inquiries regarding Digital Applications to resolve complex problemsUnder minimal supervision will monitor, support, troubleshoot, and resolve operating issues, including failures and service level degradationUnderstanding of operating procedures and when they should be created/changed/updatedAbility to understand, define & manage system processesUnderstanding of the IT environment, including knowledge of development lifecyclesUnderstanding of business needsProcess and tool/technology improvementUnderstanding of backup & recovery proceduresStrong organization/project planning, time management, and change management skills across multiple functional groups and departmentsVolunteer knowledge and assistance to othersWork closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlinesLearn and help others to adapt to new technologiesStrong advocate for Customer ServiceFlexibility to accommodate occasional unscheduled hours based on business demands
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