- People functions including volunteering, training, recruitment, and HR. o Coordinate all recruitment activity including arranging interviews, letters, handling applications and data in accordance with our quality systems; o Maintain the staff handbook and ensure its consistency with policies.
- Health & Safety o Conduct risk assessments. o Developing and implement health and safety policies and procedures. o Provide safety training to staff, investigating accidents or incidents, and monitoring compliance with health and safety laws and regulations. o Create emergency response plans, conducting safety audits, and promoting a culture of safety within the foundation.
- Office management o Managing oice supplies, coordinating meetings and appointments, handling correspondence, maintaining office equipment, and ensuring the office operates smoothly on a day-to-day basis
- Five years or more experience in business administration and support, ideally in the charity sector.
- Experience of working at senior management level.
- A successful track record of working effectively as an administrative/business support professional.
- Experience of leading administrative or business support teams.
- Line management experience, and be able to engage, inspire and motivate.
- Sound project management skills and attention to detail.
- Understanding of organisational Quality Management Systems and ISO 9001.
- high level of emotional intelligence.
- Working knowledge of IT infrastructure, hardware, and software requirements.
- Job Application Form To apply, please submit your CV and Cover Letter outlining why you feel you would excel in this role at NEF using the form below by the closing date. The National Energy Foundation is an equal opportunity employer committed to diversity and inclusion. LinkedIn Twitter Facebook Google Environment Job Charity Job Third Sector Jobs Indeed Other If 'Other', please specify...
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Business Support Manager Hybrid Working - Milton Keynes, Buckinghamshire, United Kingdom - National Energy Foundation
Description
Business Support Manager (Maternity Cover)Job Title:
Business Support Manager (Maternity Cover)
Reporting to:
Head of Business Support & Chief Executive O
Job Type:
Fixed term 12-month contract
The National Energy Foundation
The National Energy Foundation is an independent charity based in Milton Keynes, which has been at the forefront of improving the use of energy in buildings since 1988.
We aim to give people, organisations and government the knowledge, support and inspiration they need to understand, manage and reduce the use of energy in buildings.
As Business Support Manager you will be responsible for ensuring staff have the resources,maintain organisational infrastructure and processes to ensure all aspects of the Foundation's
Charity's business support functions. Alongside this you will provide administrative support to
Planning, Performance and Quality
Project support and administration
Business insights and organisational reporting
ICT and business support administration o Ensure all systems for incoming communications are effective, including all general phone numbers and email addresses.
o VoIP & CRM contact and administrator o Ensure NEF staff have the appropriate hardware and software to operate effectively.
o Lead externally procured services, including IT, HR, any licensed arrangements etc, to ensure effective contracted agreements are in place; delivery of services is effective; Line management o Line management of six administrators responsible for project support and administration o Line management of a Quality and Data Protection Officer o Line management of a Business Insights LeadPerson Specification:
Base:
Milton Keynes or Home based with extensive regional travel across one of the following counties:
Base:
This role can be home based, although weekly travel to head office in Milton Keynes will be required.
~
Base:
Milton Keynes, or home based with extensive travel in Bedfordshire, Hertfordshire and around the UK
~
Base:
Milton Keynes, or home based with extensive travel in Bedfordshire & Hertfordshire
~
Base:
Milton Keynes or home based with extensive regional travel across north east of england
~
Base:
Milton Keynes or Home based with extensive regional travel across one of the following counties:
Base:
This role can be home based, although weekly travel to head office in Milton Keynes will be required.
~
Base:
Milton Keynes, or home based with extensive travel in Bedfordshire, Hertfordshire and around the UK
The National Energy Foundation, Suite 2.