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    Field Service Engineer - Edinburgh, United Kingdom - The Engineer

    The Engineer
    The Engineer Edinburgh, United Kingdom

    2 weeks ago

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    Description

    Location:
    Greater Edinburgh, UK based with travel (UK and international)

    Job Type:
    Full Time, permanent

    At Sunamp we are on a mission to transform the way we generate, store and use heat in our homes and businesses, to help us all make a significant impact on climate change.

    To do this, we develop and manufacture heat batteries which use phase change materials to provide heat and hot water.

    Our best-selling Thermino range of heat batteries are manufactured in Scotland and replace hot water cylinders and other forms of thermal storage to deliver fast flowing hot water on demand.

    Supporting our customers throughout the product journey is central to our approach.

    Their knowledge, engagement and experience with our products is managed by our Customer Service team and we are now looking to take on an experienced Field Service Engineer to join our growing operations.

    Working in the Customer Service team you will provide practical engineering support via implementation and the repair of installations.

    Excellent customer service skills, along with an engineering background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues and provide immediate pre and post purchase support.

    You will possess a can-do attitude and enjoying work with customers and help the company to develop and build relationships.

    You will have previously worked in a similar role, using your engineering expertise and skills, helping to support the customer and improve their overall experience.

    ~ Proficient working knowledge and use of Microsoft Office
    ~ Have previously worked as a Field Engineer
    ~ Experience in Customer support/service roles
    ~ Understanding of working knowledge of HVAC Systems
    ~ Comfortable with travel as required for the role
    ~ Practical experience of controls (PLC) and their interconnectivity to HVAC componentry
    ~ Soldiering, Welding and Plumbing skills
    ~ Relevant and up to date qualifications in electrical, H&S, CDM, Plumbing and HVAC.
    ~ Ongoing career progression,
    ~ discounts on many stores through our wellbeing programmes
    ~ Employee Assistance Programmes
    ~ Contributory Pension Scheme
    ~30 days inclusive holiday
    ~ We provide staff social areas on site with fresh fruit and beverages freely available. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status.

    Candidates with the relevant experience in the fields of:

    Inspection Engineer, Electrical Engineer, Electrician, Multi Skilled Electrical Technician, Technician, Electrical Maintenance Engineer, Installation Engineer, Electrical Tester, Machine Electrician, Field Service Electrician, Service Engineer, Industrial Electrician, Mechanical Engineer, Repair Technician, Mobile Engineer, Electrical Field Service Engineer, Plumber, Tradesperson, Tradesman, Tradeswoman, Plumbing Engineer, Fitter, Installer, Service Engineer, Service Technician, Multiskilled Tradesperson, Plumbing Technician, Foreman Plumber, Heating Engineer, HVAC, HVAC engineer, MEP Engineer should apply for this role.

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