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    Senior Protection Consultant - London, United Kingdom - Marsh McLennan Companies

    Marsh McLennan Companies
    Marsh McLennan Companies London, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Description:

    Senior Protection Consultant – London or Chichester

    Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits.

    MMB is a global leader in the health and benefits marketplace. Operating in countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

    We are recruiting a Senior Protection Consultant to join our team, based either in our London or Chichester office.

    What can you expect:

  • To develop and maintain a portfolio of Protection clients, by providing quality consulting advice and ongoing service
  • To ensure that revenue from this portfolio is profitable and to expand business lines and service delivery where appropriate
  • To manage and develop strong client relationships and win new business
  • To work pro-actively with internal teams to deliver client expectations in line with agreed client account plans

    • What you will be rewarded with:

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

    • We will rely on you to:

  • Identify business opportunities from client portfolio and your own network
  • Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA
  • Participate in appropriate internal forums
  • Maintain required industry and technical knowledge
  • Work with support team assigned to ensure the delivery of services to each client in line with Mercer standards
  • Compliance with Mercer and MMB systems
  • Manage client projects to successful conclusion
  • Compliance with sales process and tools
  • Where a Key Account is owned by a consultant, the consultant must adhere to all the protocols and goals as set out for the Key Accounts team
  • Retain and develop profitable client portfolio to include new clients/service lines
  • Build relationships with key decision makers
  • Win new mandates
  • Take overall responsibility for the delivery to the client of the agreed services
  • Consult with client to agree and document needs and objectives and ensure delivery of these objectives NEXT CAREER MOVE?
  • Hold periodic review meetings with client
  • Client action planning in conjunction with client team
  • Manage insurer meetings with clients
  • Ensure all clients have compliant engagement documentation, in line with agreed process
  • Agree and monitor client fee and service specifications to ensure continued profitability
  • Own personal and client financial targets
  • Maintain technical knowledge to the required standard
  • Work with client team to deliver a profitable seamless service

    • What you need to have:

  • Financial and Commercial acumen (including fee negotiation skills)
  • Related business experience
  • Achievement orientated
  • Consulting and relationship management skills
  • Technical, product and process knowledge
  • In depth Protection (group risk) and market knowledge is essential, with other healthcare and employee benefits knowledge being preferable
  • Inter-personal, communication and time management skills
  • Working knowledge of Microsoft Office What makes you stand out:
  • Excellent communication skills, both written and verbal
  • Attention to detail and strong organisational skills
  • Self-driven and motivated
  • A desire to provide exceptional customer service

    • What makes you stand out:

  • Excellent communication skills, both written and verbal
  • Attention to detail and strong organisational skills
  • Self-driven and motivated
  • A desire to provide exceptional customer service

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