Quality Manager, FE - London, United Kingdom - Free2Learn

Description

Summary of Position

Role Title: Quality Manager, FE

Department: Quality

Salary: £45,000 to £50,000

Hours of work: Full Time 9am-5pm

Contract type: Permanent

Reporting to: Principal

Location: Hackney with regular journeys to Free2Learn sites

Purpose of Job

The Quality Manager plays a vital role in continually improving the quality of our of teaching, learning, and assessment in our journey to a world class provision. The post holder will work in alignment with all our key regulatory bodies priorities and expectations, assisting in the development and evaluation of quality assurance processes to ensure compliance with regulatory standards and institutional policies.

The post is responsible for the overall management and administration of quality delivery across all of the Free2Learn courses and qualifications. Working with Tutors/Assessors, learners, and awarding organizations the post holder will provide monitoring of delivery in line with the quality assurance policy and sampling requirements.

The post holder will be responsible for the accurate completion of relevant records, processes and procedures to ensure that Free2Learn is fully compliant in its delivery and strives for improvement year on year.

Key Areas of Responsibility

• Develop Self-Assessment Report and lead, manage, monitor and review the implementation of the Quality Improvement Plan.
• Implement the Quality Improvement Strategy across Free2Learn, including the annual quality improvement cycle and all processes that underpin it. Work with managers of learner-facing departments to embed quality improvement processes.
• Lead responsibility for the contact for Ofsted inspections and inspections by delivery partners.
• Working with the Head of Teaching and Learning to conduct teaching observations and managing monthly and quarterly training week activities as required.
• Develop plans, policies and procedures to ensure compliance.
• Demonstrate expertise in delivering high-quality assurance and compliance engagements, along with an expert understanding of interpreting various funding rules during external audits.
• Produce and use data reports on a range of measures to monitor progress, including learner attendance, achievement rates, etc. in conjunction with the MIS Team.
• Manage relationships with awarding organisations and ensure that internal processes meet external standards.
• Oversee and support the development and delivery of a program of internal compliance testing, providing timely and meaningful information to the Senior Leadership Team.
• Responsible for monitoring and tracking the assessment and verification procedure.
• Oversee the internal and external verification processes.
• Oversee the assessment and standardisation processes across the curriculum, ensuring consistency and high standards.
• Prepare sampling plans for internal verification.
• Set up, prepare and minute standardisation meetings per quarter within the scope of area of responsibility.
• Proactively liaise with the MIS department for the continued improvement of the learner experience, progress and outcomes.
• Be a role model in maintaining a positive culture that embeds the values and beliefs through highly effective communication processes, that ensures learners and staff feel valued, safe and supported.
• Represent Free2Learn positively and highly effectively in all dealings with external partners and stakeholders.
• Actively promote the embedding of British Values, Equality & Diversity and Health and Safety
• Be responsible for taking all appropriate measures to safeguard young people and promote their welfare.
• Carry out any other reasonable duties requested by line manager.

Behaviour and Safety:

• Keep up to date with safeguarding, prevent, declarations are made when required.
• Monitor equality and diversity ensuring students feel safe and receive equal opportunities.

Team Working and Collaboration:

• Work collaboratively with others to develop effective professional relationships.
• Liaise with the Head of Teaching and Learning and the teaching team to ensure quality of delivery across the board,
• Work with Exams and Learner Services to ensure records are available for sampling and viewing when required.
• Secure productive contacts and links with external organisations, employers and agencies that will benefit learners and provide further opportunities for income generation and collaboration.

Person Specification

Education/Qualification and Training

• A relevant educational qualification, preferably at the postgraduate level.
• Extensive experience in the field of teaching, learning, and assessment, with a proven track record of driving quality improvement.
• Familiarity with Ofsted and all other quality assurance frameworks and bodies' priorities, expectations and judgement.

Experience

• Developing and implementation of Self-Assessment and Quality Improvement Strategy and Process.
• Knowledge and experience of internal and external assessment, standardisation and verification processes for a range of Awarding bodies.
• Successful experience of quality improvement activities and procedures.
• Experience of high-quality learning, teaching and assessment.

Knowledge/Skills

• Professional approach to time, costs and deadlines.
• In-depth knowledge of educational technologies and their effective integration into teaching practices.
• Strong organisational and project management abilities.
• Ability to work collaboratively and build relationships with various stakeholders.
• A strong commitment to continuous professional development
• The ability to develop positive working relationships with individuals at all levels (internal and external) to promote the company.
• The ability to accurately develop learners' literacy and numeracy skills across the company.
• The ability to lead teams through inspirational leadership which commands respect and provides an environment where others feel motivated.
• The ability to motivate and encourage others, inspire trust and a sense of common purpose.
• The ability to work effectively through teams and a critical and sensitive understanding of the roles of other staff.

Other requirements

• Highly developed communication skills (written and verbal), external liaison and networking skills.

Disclosure and Barring Service Clearance (DBS check)

Free2Learn is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions.
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in
• A criminal record will only be taken into account where the conviction is relevant to the position being applied for, and will not necessarily block candidates from employment. Any decision will depend on the precise nature of the work and the circumstances and background to the offence.

Equal Opportunities

Free2Learn is an Equal Opportunity Employer, committed to diversity and inclusion. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. Free2Learn has a diverse workforce that is representative at all job levels.