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    Technical Consultant - Gloucestershire, United Kingdom - Synchro

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    Description

    Aptos Technical Consultant Synchro are working closely with a large retail client who are seeking an experienced Aptos Technical Consultant to join their dedicated support team.

    You will play a key role in providing technical support, configuration and implementation using Aptos 6.4. This position offers an exciting opportunity to work with industry-leading technology and collaborate with a diverse team of professionals.

    This role will be based out of the organisations headquarters in Gloucestershire, however extensive remote working is on offer here.

    Key Responsibilities
    • Provide technical support and troubleshooting assistance to clients using Aptos retail solutions.
    • Respond promptly to customer inquiries via email, phone, or ticketing system, and resolve issues in a timely manner.
    • Collaborate with cross functional teams including developers, product managers, and implementation specialists to address complex technical challenges.
    • Document support activities, solutions, and best practices to create a knowledge base for internal and external use.
    • Conduct training sessions for clients to enhance their understanding of Aptos software functionality and usage.

    Requirements
    • Proficiency in Aptos retail solutions, specifically in Aptos Strong configuration and implementation skills as well as experience of troubleshooting and problem solving broadly across Aptos.
    • Excellent communication skills with the ability to effectively convey technical information to non technical stakeholders.
    • Experience with Rollout and installation of Aptos, as well as working knowledge of Active directory, LANDesk, Networking and Tooling.

    Role SummaryRole:
    Aptos Technical Consultant - ContractLocation: Gloucestershire - with extensive remote working Duration: 6 months initially

    Day Rate:
    £500 - £600 per day OUTSIDE of IR35.


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