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    Customer Care Coordinator - London, United Kingdom - Get-Recruited (UK) Ltd

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    Description

    CUSTOMER CARE COORDINATOR - NEW BUILD RESIDENTIAL



    LONDON



    UPTO £40,000 + BONUS + EXCELLENT CULTURE



    Get Recruited are recruiting on behalf of a leading high end company within the real estate industry.

    Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support.

    You will work within the Customer Experience team and assist with pre completion inspections, customer communications, completions, handovers, home demonstrations and deal with snag and defect management.

    This is a great role for someone who has worked within a Customer Care, Customer Success Executive, Senior Customer Executive, Property Sales Consultant, Property Professional, New Homes Sales Consultant, New Build Residential Consultant

    THE ROLE:



    Managing the process of apartment completions
    Working closely with purchasers or other agents providing the best level of customer experience
    Act as the main point of contact for potential buyers, providing information about new homes, prices and availability
    Build and maintain relationships with potential buyers, providing excellent customer service throughout the process
    Conduct property viewings highlighting the features and benefits of each property
    In charge of purchaser snagging and defects
    Liaising with contractors on snags and defects, ensuring that service level agreements are metTHE PERSON:

    Must have New Build Residential experience
    Must have experience within a similar role handing snags and defects
    Excellent communication skills, both written and verbal
    Self-motivated and results-oriented
    Ability to work independently and as part of a team

    Get Recruited is acting as an Employment Agency in relation to this vacancy

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