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Northampton

    Client Service Officer - Northampton, Northamptonshire, United Kingdom - Workingmums

    Workingmums
    Workingmums Northampton, Northamptonshire, United Kingdom

    1 week ago

    Default job background
    Description

    We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Northampton.


    As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.

    You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have.

    You will also have the ability to give the best advice on our products and services to our customers.


    This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.


    Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.


    Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career.


    A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

    Sytner Group are delighted to provide an industry-leading benefits package.


    We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

    Enhanced Holiday Entitlement - 33 days inc. bank holidays
    Industry-leading Maternity, Paternity and Adoption Pay
    Career Development
    Recognition of Long Service every 5 years

    Discounted Car Schemes
    High Street Discounts
    Discounted Gym memberships
    Cycle to work scheme
    One day a year paid voluntary / community work

    ~ Business social events


    We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.


    We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.


    As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

    We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.


    We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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