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    Client Manager - England, United Kingdom - Aimee Willow Connex

    Aimee Willow Connex
    Aimee Willow Connex England, United Kingdom

    1 week ago

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    Description

    The successful candidate will be able to manage a portfolio of Strategic clients specialising in Invoice Discounting and Trade facilities.

    As the 1st point of contact with their clients, excellent communication skills are essential maintaining a high level of professionalism either via face to face, on the phone, on email and in written communication.

    The individual will be able to provide excellent customer service, building strong relationships and understanding of the client's needs.

    Risk Management is essential whereby they must have a sound understanding of Company Financials, can analyse accounts to enable an informed decision regarding funding and be able to monitor ongoing viability of client's business.

    Demonstrate, identify and execute a good understanding of risk management, appreciating the balance between Risk and Service.
    Managing of the Strategic products facilities which includes larger Factoring, Invoice Discounting, Trade Finance and Revolving Stock facilities.
    Maintain communication between client, senior management, and professionals within the industry.

    Ability to write and submit client reviews, variations, and uplifts, to senior management right up to main level board.

    Have a good grasp of debtor underwriting principles to include the setting and management of debtor risk appropriate to the facility and within company appetite and the monitoring of said limits thereafter.

    Installing appropriate internal triggers to highlight potential issues and ongoing monitoring thereof through the weekly
    escalation process reviewing collection targets, level of unapproved debt, dilution and verification.
    Monthly monitoring of Client Compliance and ongoing Operational conditions.
    Overall monitoring of debt performance, analysing facility statistics to identify potential red flags, proactively acting on
    Identifying warning signs / be alert for changes in client and consider ways in which to reduce the possibility of fraud /

    The ongoing review of client performance – analysis of financial information including Audited Accounts, Management Accounts, Financial Forecasts and Cashflows and track in accordance to forecast.

    Understanding and review of legal and security documentation.
    Compliance with AML & KYC regulations
    The ideal candidate will have financial services and/or client management experience.
    Product knowledge - Experience of Factoring, Invoice Discounting and Trade facilities and understanding of key features and risks.
    Experience of Risk analysis.
    Strong Financial accounts understanding – ability to analyse and comment financial statements.
    Microsoft skills to include Excel to a high standard.

    Numeracy and analysis of information – can analyse accounts to enable an informed decision regarding funding and monitor ongoing viability of client business.

    Self-motivated – able to work alone or as a team member to successfully achieve given tasks within specific deadlines.

    This is an office based role where you will be expected to work as part of the team.
    ABFA Foundation
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