- Full-time telephony roles available working 35 hours a week based in Poole.
- Using or trading holidays to align with your 30 days of leave (pro rata, including bank holidays) - perfect for a quick getaway.
- Diverse share schemes (including complimentary shares)
- A generous pension contribution, commencing at 9% (increasing to 15%), accompanied by life cover up to 8 times your salary.
- BUPA Private Medical Cover
- Conveniently located in the heart of Poole, in proximity to a plethora of dining and shopping options.
- We provide various complimentary health and well-being services, along with extensive parental and adoption leave policies.
- Handling customer calls and striving to assist them with our products and features.
- Taking the time to comprehend their needs, with access to colleagues for support when necessary.
- Acquiring thorough knowledge about our offerings and processes to enhance your expertise continuously.
- Strong interpersonal skills for collaborating with your team in delivering essential services to our customers.
- Emotional intelligence to empathize with customers and ask pertinent questions to determine the best solution for their requirements.
- Devotion and dedication to fulfilling commitments and exceeding expectations to ensure customer satisfaction.
- Keen attention to detail and effective communication skills to assist customers in getting their lives back on track during challenging times.
-
Customer Service Consultant
1 week ago
Tru Talent Poole, United Kingdom**Customer Service Consultant · Location: **Poole · **Salary up to: **£21,000 DOE plus bonus · **Hours**:Monday to Friday - Between 8am - 6pm · Are you a highly motivated and ambitious individual with a background in Sales? · Our client, a leading national Business Insurance brok ...
-
Home Insurance Customer Consultant
3 weeks ago
Lloyds Banking Group Poole, United KingdomEnd Date · Wednesday 12 April 2023 · Agile Working Options · Hybrid Working, Unable to Offer Agile Options · Job Description Summary · Full time telephony roles available working 35 hours a week based in Poole. · **Job Description**: · As a leading insurer we understand the impor ...
-
Housing Customer Service Consultant
6 days ago
Omfax Systems Ltd Poole, United KingdomThis role focuses on supporting existing Keyfax customers who are mainly Housing Associations and some local Councils. Keyfax is used to provide 'right first time' diagnostics for over 811,000 homes in the UK and Ireland via dozens of housing organisations. The Keyfax software su ...
-
customer service consultant
2 days ago
Talent Sure Recruitment Limited Dorset, United Kingdom Full timeCustomer Service - Motor Claims Handler · Location - Bournemouth (Hybrid Working) · Salary - £24,100 per annum (increasing to £25,600 within 18 months) · Hours - 37 1⁄2 hours per week, 5 days per week or part time full days available (between Monday - Friday 8.00am - 9.00pm, Sat ...
-
Housing Customer Service Consultant
3 weeks ago
Omfax Systems Ltd Poole, United KingdomThis role focuses on supporting existing Keyfax customers who are mainly Housing Associations and some local Councils. Keyfax is used to provide 'right first time' diagnostics for over 811,000 homes in the UK and Ireland via dozens of housing organisations. The Keyfax software su ...
-
Housing Customer Service Consultant
3 weeks ago
Omfax Systems Ltd poole, United KingdomJob DescriptionThis role focuses on supporting existing Keyfax customers who are mainly Housing Associations and some local Councils. Keyfax is used to provide 'right first time' diagnostics for over 811,000 homes in the UK and Ireland via dozens of housing organisations. The Key ...
-
Housing Customer Service Consultant
1 week ago
Omfax Systems Ltd Poole, Dorset, United KingdomThis role focuses on supporting existing Keyfax customers who are mainly Housing Associations and some local Councils. Keyfax is used to provide 'right first time' diagnostics for over 811,000 homes in the UK and Ireland via dozens of housing organisations. The Keyfax software su ...
-
Housing Customer Service Consultant
2 days ago
Omfax Systems Ltd Poole, United KingdomThis role focuses on supporting existing Keyfax customers who are mainly Housing Associations and some local Councils. Keyfax is used to provide 'right first time' diagnostics for over 811,000 homes in the UK and Ireland via dozens of housing organisations. The Keyfax software su ...
-
Insurance Consultant/ Customer Service
1 week ago
LNJ RECRUITMENT LIMITED Poole, Dorset, United KingdomInsurance Advisor · Are you passionate about providing exceptional client service? Do you enjoy building relationships and helping people find the right insurance solutions? As an Insurance Advisor, you will play a vital role as a key point of contact within the branch. Your day- ...
-
Customer Experience Consultant
3 weeks ago
Comdata Group London Ringwood, United Kingdom**Job Title**:Customer Experience Consultant (SIIL) · **Salary**:£22,650.19 per Annum · **Location**:Ringwood, Hampshire. · **Hours**:40 paid hours per week. · **Main Purpose of Role** · Your role will be to deliver an exceptional level of customer experience for all SIIL custome ...
-
Customer Service Consultant
1 week ago
Ageas Insurance Limited Bournemouth, United KingdomJob Title: · Customer Service Consultant - Motor Claims · Target Start Date: · Monday 29th July 2024 · Contract Type : Permanent, Part Time, Full Time, Job Share option available · Salary Range: · £24,100 increasing to £25,600 within 18 months, starting salary depending on experi ...
-
customer service consultant
2 days ago
Talent Sure Recruitment Limited Bournemouth, United Kingdom Permanent, Full timeCustomer Service - Motor Claims Handler · Location - Bournemouth (Hybrid Working) · Salary - £24,100 per annum (increasing to £25,600 within 18 months) · Hours - 37 1⁄2 hours per week, 5 days per week or part time full days available (between Monday - Friday 8.00am - 9.00pm, Sat ...
-
Customer Experience Consultant
3 weeks ago
The Work Shop Resourcing Limited Ringwood, United Kingdom**Customer Experience Consultant German - Ringwood BH24 - £23,841 per annum** · Are you fluent in both German and English? · **Skills and Requirements**: · - Fluent in both English and German both verbal and written · - Ability to quickly establish rapport with customer/prospect ...
-
Customer Experience Consultant
3 weeks ago
The Work Shop Resourcing Limited Ringwood, United Kingdom**Customer Experience Consultant - Hybrid Working - £22,650 per annum** · **Skills and Requirements**: · - Ability to quickly establish rapport with customer/prospect through the use of approachability, empathy, addressing the customer by name & intelligent questioning · - Abilit ...
-
Customer Experience Consultant
2 weeks ago
Alliants Southampton, United Kingdom**We're Hiring a Customer Experience Consultant** · **Location**:Hybrid (UK or Canada) - weekly visits to customer sites, flexibility to travel to our offices (Southampton/London or Toronto) · Alliants is on a mission to build the best digital experiences for the world's most res ...
-
Customer Service Consultant
1 week ago
St Barts Finance, Yorkshire Building Society Ltd Southampton, United KingdomSt Barts Finance Yorkshire Building Society - Customer Service Consultant · We have an exciting opportunity within our YBS Southampton Agency for a self-motivated Customer Service Consultant who is a team player and will be passionate about delivering excellent service to our cus ...
-
Insurance Customer Consultant
3 weeks ago
Halo Recruitment Ltd Southampton, United KingdomHalo Recruitment are currently recruiting for a Insurance Consultant to join our busy client in Eastleigh. · Ideally, applicants will have an insurance, banking or customer service background, however, we will consider all applicants who consider themselves confident with lots of ...
-
Customer Support Consultant
1 week ago
Redcat Hospitality Technology Limited Southampton, United Kingdom**About the Company** · We work with amazing hospitality brands, to provide them with a hospitality IT platform that provides a seamless customer experience. · We're a company that puts culture first and are looking for people to help us continue our growth · **Responsibilities** ...
-
Customer Consultant
1 week ago
Virgin Money Bournemouth, United Kingdom**Come and Join our Virgin Money family** · Yes, we're a Bank, but we like to think we do things differently · Inclusion is at the heart of everything we do here at Virgin Money. It's good for you, it's good for us and it's amazing for our customers. We know that great minds don' ...
-
Customer Consultant
5 days ago
Virgin Money Bournemouth, United Kingdom**Come and Join our Virgin Money family** · We are recruiting **Customer Consultant** or as we call them - Virgin Money Hosts · Our Virgin Money Hosts are the face of Virgin Money and have a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous ...
Home Insurance Customer Consultant - Poole, United Kingdom - Lloyds Banking Group
Description
As a prominent insurer, we truly grasp the significance of a home and the impact of safeguarding it for our extensive customer base.
Currently, we are in search of compassionate individuals to join our contact center teams, providing assistance to our home insurance customers under our diverse banking brands.
Your team will be stationed at our cutting-edge Poole office, so we require you to reside within a reasonable distance from this area. Our work setup involves a blend of office and remote work. Typically, we spend two days in the office, but we are open to accommodating more if desired.
Beyond the gratification of aiding people daily, a career with us offers numerous other advantages...
You will receive an initial cash package of ?23,367, inclusive of a full-time equivalent basic salary of ?22,468 and a Flex cash amount of ?898.
Additionally, there is an annual bonus opportunity of approximately 5% of your salary, equivalent to around ?1,123 per year.
The Flex Cash can be utilized for various purposes such as:
Furthermore, you will enjoy:
Everything is tailored to suit your lifestyle, with a focus on investing in your future endeavors.
Therefore, if you possess exceptional telephone service skills, this opportunity may be just what you are seeking...
Key Responsibilities:
Essential Qualifications:
No prior experience in financial services is necessary as we provide comprehensive training covering all essential knowledge.
Our requirement is for you to commit to 35 hours per week on a rotating three-week basis, covering our operational hours (Monday to Friday 8 am-6 pm and Saturday 9 am-1 pm).
While working remotely, we expect you to have a reliable broadband connection and a quiet workspace at home.
We offer exceptional opportunities for enhancing your skills and advancing your career within Lloyds.
As an organization, we are deeply committed to diversity and equal opportunities, with industry accolades for promoting equality across various dimensions such as gender, ethnicity, disability, LGBTQ+, and families.
Feel free to inform us of any reasonable adjustments needed during our recruitment processes, and we will strive to accommodate them.
If you possess the requisite customer service abilities and find the prospect of genuinely assisting people appealing, reach out and submit your application today; we are eager to hear from you.
At Lloyds Banking Group, our driving force is a clear mission: to facilitate the prosperity of Britain. Our team members are dedicated to making a positive impact on customers, businesses, and communities. Joining us means playing a pivotal role in shaping the future of financial services, with abundant opportunities to learn, grow, and evolve.
We prioritize fostering a culture based on values and are resolutely committed to establishing a workforce that mirrors the diversity of the customers and communities we serve. Together, we are constructing a truly inclusive workplace where every colleague has the chance to effect real change.
Home Insurance Customer Consultant professionals in Poole
-
Ian Williams
Customer Experience & Strategic Marketing
-
tom ching
target driven
-
Barbara Guandalini
Multitasking traveller
-
Abigail Reeves
Rubicon | Improving people's working lives