- Achieve and exceed personal targets (quantitative and qualitative)
- Support Boutique team to achieve and exceed sales objectives (leveraging all New Retail given tools - Omnichannel, The View, Part-Exchange, Financing...)
- Ensure high levels of client satisfaction through excellent sales and after sales service skills (Sales Ceremonial)
- Act as a role model, constantly nurture relationships with clients to generate sales leads while building sincere and durable relationships
- Build Client strategy per client typology
- To ensure client data integrity, privacy and quality are kept at all times (GDPR and Richemont rules must be applied at all time)
- Carry out administrative tasks such as: clients' follow up (sales, afters sales service), general inquiries, handle clients complaints and concerns, answer to the telephone etc.
- Follow internal procedures and corporate guidelines related to daily operations (sales, payments methods, deposit, after sales service, Boutique till system, reporting, opening/closing etc.)
- Control inventory quality (scratches, movements, batteries for quartz watches) maintaining exceptional selling conditions.
- Anticipate clients' specific needs
- Represents the Brand inside and outside the Boutique
- Strive to achieve 100% in Mystery shopping result for the Boutique team
- Manage complaints and proactively follow up on the repair process from registration to collection
- Ensures the timeliness of repairs taken in by the store
- Strive to achieve conversion in CS to sales
- Acting as an Ambassador for the Brand, ensuring the integrity of its image with clients and within the local retail community (Mayfair)
- Develop relationships within Mayfair ecosystem and build a network of key contacts to benefit from internal synergies, build brand awareness and recruit new clients
- Participate to off-site events and clienteling activities organised by Marketing and event team
- Fluency in Chinese would be a plus
- Effective interpersonal and communication skills
- Competence in MS Office package (especially Excel) - Knowledge of SAP would be a plus
- Passionate, pro-active, enthusiastic, agile learner
- Ability to multitask and understanding of priorities
- Excellent organisational skills
- Detail-oriented focus in your approach to work
-
Barista (Bond Street)
4 days ago
Ralph Lauren London, United KingdomPosition Overview · - We have an exciting vacancy for a Barista to join our busy Flagship store On · - **Bond Street**. Your focus will be To create the perfect coffee and hot beverages for each guest, ensuring each drink is in-line with the Ralph Lauren standards, and the qualit ...
-
Sales Associate Bond Street
6 days ago
Van Cleef & Arpels London, United KingdomReference Code: 93463**Sales Associate Bond Street (w/m))**: · - London, LND, GB- Fixed Term**WHO ARE WE?** · A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment · Our Maison is looking for talented individuals ...
-
Sales Associate, Bond Street
2 days ago
Van Cleef & Arpels London, United KingdomCode de référence: 93463**Sales Associate, Bond Street**: · - London, LND, GB- Fixed Term**QUI SOMMES-NOUS?** · Une Maison de Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie · Notre Mais ...
-
Sales Associate, Bond Street
3 days ago
Bang & Olufsen London, United KingdomAn exciting opportunity to be part of the opening team for Bang & Olufsen's new central London store. Located on Bond Street, this store will enable customers to truly experience B&O's entire product portfolio in a home environment, set across one of our largest store spaces. · W ...
-
Sales Associate, Bond Street
4 days ago
Montblanc London, United KingdomReference Code: 90602**Sales Associate, Bond Street (9 month FTC end of Nov 2023)**: · - London, LND, GB- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather good ...
-
Specialist - London Bond Street
4 days ago
Hugo Boss London, United KingdomHUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion · Become a brand ambassador and be part of a team that works wit ...
-
Gucci: Runner, Bond Street
1 week ago
Groupe Kering London, United KingdomSummary · About Gucci · Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, ...
-
Ambassador - Old Bond Street
1 week ago
Tiffany & Co. London, United KingdomTiffany & Cothe name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For over 185 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and m ...
-
Senior Sales Assistant Bond Street
1 week ago
Rely Recruitment London, United Kingdom**Senior Sales Assistant** · **Bond Street** · **£28,000 - £ Commission & More** · **Luxury Clothing** · Beautiful brand based in the heart of bond street requires a Senior Sales Assistant to join their successful, friendly and winning team. · **Senior Sales Assistant Requirement ...
-
Sales Associate, Old Bond Street
1 week ago
Jaeger LeCoultre London, United KingdomReference Code: 94035**Sales Associate, Old Bond Street**: · - London, LND, GB- PermanentJaeger-LeCoultre since its creation, Jaeger-LeCoultre has made precision an art form in its own right, balancing skills and artistry with sophistication and aesthetic finesse. In keeping with ...
-
Client Advisor, New Bond Street
1 week ago
IWC London, United KingdomReference Code: 90151**Client Advisor, New Bond Street (6 month FTC)**: · - London, LND, GB- PermanentOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an i ...
-
Client Advisor New Bond Street
1 day ago
Jil Sander London, United Kingdom**Client Advisor New Bond Street**: · JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship. · The refinement ...
-
Sales Associate, Old Bond Street
1 week ago
Jaeger LeCoultre London, United KingdomReference Code: 99869**Sales Associate, Old Bond Street (6 month FTC)**: · - London, LND, GB- Fixed Term**THE WATCHMAKER OF WATCHMAKERS**: · Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home i ...
-
Sales Associate, New Bond Street
1 week ago
Chloé London, United KingdomReference Code: 100619**Sales Associate, New Bond Street**: · - London, LND, GB- PermanentThe Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women's bodies from the stiffly formal fashion of the time through a luxury ready-to-w ...
-
Senior Sales Associate, Bond Street
3 days ago
Bang & Olufsen London, United KingdomAn exciting opportunity to be part of the opening team for Bang & Olufsen's new central London store. Located on Bond Street, this store will enable customers to truly experience B&O's entire product portfolio in a home environment, set across one of our largest store spaces. · W ...
-
Sales Associate, Old Bond Street
1 week ago
Jaeger LeCoultre London, United KingdomReference Code: 91106**Sales Associate, Old Bond Street**: · - London, LND, GB- PermanentJaeger-LeCoultre since its creation, Jaeger-LeCoultre has made precision an art form in its own right, balancing skills and artistry with sophistication and aesthetic finesse. In keeping with ...
-
Sales Associate, New Bond Street
5 days ago
Balenciaga Bond Street Station, United Kingdomlocations · Bond Street · time type · Full time · posted on · Posted Today · job requisition id · R099465 · Summary · BALENCIAGA Sales Associate · About us · Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing ...
-
Gucci: Stock Controller, Bond Street
1 week ago
Groupe Kering London, United KingdomSummary · About Gucci · Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, ...
-
Sales Associate, New Bond Street
3 days ago
Balenciaga Bond Street Station, United Kingdomlocations · Bond Streettime type · Full time · posted on · Posted Today · job requisition id · R105218 · - Summary · - BALENCIAGA Sales Associate · - About us · - Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, desi ...
-
Boutique Sales Admin, Old Bond Street
1 day ago
Vacheron Constantin London, United KingdomReference Code: 91351**Boutique Sales Admin, Old Bond Street**: · - London, LND, GB- PermanentThrough our universe, our collaborators from different horizons share a common objective: the ongoing quest for excellence driven by the outstanding abilities and commitment of the women ...
Sales Associate, Old Bond Street - London, United Kingdom - JAEGER
Description
Sales Associate, Old Bond Street
(6 month FTC, Full-Time) HOW WILL YOU MAKE AN IMPACT?As Jaeger-LeCoultre Sales Associate, you will play a key role representing the Maison, building trustful relationships with clients, and achieving Sales Targets. Main focus will be on providing best possible Clienteling experience, generating sales and client satisfaction, while maintaining proper boutique operations as per company standards (merchandising, stock take, stock transfers...). Key responsibilities: