Sales And Marketing Specialist - Loughton, Essex, United Kingdom - TROJAN SECURITY

TROJAN SECURITY Loughton, Essex, United Kingdom

2 weeks ago

Description

Company Description

TROJAN SECURITY is a security and investigations company based in Loughton. We have an established reputation for providing premium bespoke security services to clients in the South East of England. Our services include close protection for celebrity and high-profile clients, door supervision, private investigations, K9 dog detection and patrol units. We work in various sectors such as sporting events, hotels, casinos, building sites, and more. We pride ourselves on delivering excellent customer service and maintaining a strong presence in the industry.

Role Description

This is a full-time Sales and Marketing Specialist role at TROJAN SECURITY. The Sales and Marketing Specialist will be responsible for various tasks, including communication with clients, providing exceptional customer service, conducting sales and sales management. This is a hybrid role that requires working primarily in our Loughton office with the flexibility for some remote work.

Sales experience: - Development - Invested time to bring to Sales experience. They will receive further Sales Training with our Team including tech CRM training.

Commitment: 09:00 – 17:00 Mon to Friday with understanding that commitment outside of this scope may be necessary to accommodate the availability of customers Able to travel to our Loughton Offices although flexible working and socially distanced remote working is optional.

Pay: Pay will be on a basic plus further benefits and commissions.

Approach: (Serve & Protect Ethos) To be Sales & Customer centric and evoke ethical sales approach to provide a service that genuinely benefits the safety of the customer and excited about selling services that can change the community we serve

-CRM: Well versed in CRM and auto email campaign running.

Learning about the business and the campaigns already made

All leads must be logged and their progress on CRM Chasing validity of old lead list All leads must be logged and their progress on CRM Chasing LinkedIn leads

-Managing relationships: Being attentive to customer needs

Engaging with existing customers finding out if they are happy?

-Ask about possible up sale of new services? i.e. are they planning to go on holiday? Providing resolution proposals to customers Gathering Information: Taking feedback and complaints and relaying to operations team to improve sales relationships Relaying customer and market information back to their organisation.

-Analyse and implement buying behaviour into strategies

-Prospecting Engage with coaching, Business networking and personal development tools Learning about the business and the campaigns already made and contributing to developing new marketing and sales strategies to assist target market outreach.

-Managing efficient use of sales material and marketing campaign budgets Working closely with operation and management team to gauge good understanding of our business / target market Telesales approach for website for security companies.

-Going out and on the field to outreach and engage with new customers

Liaising with new potential clients and actively seeking new business

-Searching for possible tenders

Qualifications

-Excellent communication and customer service skills

-Proven sales experience

-Experience in sales management

-Strong problem-solving and negotiation skills

-Self-motivated with a proactive approach to work

-Knowledge of the security industry is a plus

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