- Assist in Euroclear/Easyway settlements
- Collect statistical information for reporting, MI and MTM purposes
- Investigate and resolve operational and payment issues
- When required, assist with the testing and implementation of new systems and system upgrades
- Escalate any unidentified operational risks
- Uphold high customer satisfaction standards
- Regularly review, revise and suggest updates to business procedures
- Assist with regulatory reporting
- Assist with projects when required
- Complete tasks and duties as assigned by Management to ensure the continued delivery of Bank of China business developments and growth
- Degree educated preferably in Business or relevant qualification
- Experienced in SWIFT Payment Messages both MT and MX (ISO20022) is preferable
- Knowledge of Financial Markets products and processes
- Knowledge of Banking products and associated risks
- A quick learner and adaptable to change
- Excellent communication skills
- Team player
- Good problem solving skills
- Proficient in Microsoft Office (Word, Excel, Access)
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Junior Assistant - London, United Kingdom - Bank of China
Description
Clearing & Payments department supports the Bank in a back office capacity, supporting the Bank's operational processing for various banking product, working with retail branches and front office teams to support London Branch and Subsidiary customers. As a Junior Assistant - Clearing, you will be responsible for day-to-day processing of Financial Markets Support, ensuring the settlement life cycle of all products by assisting with the accurate and efficient operational processing of a multitude of transactions as well as collaborating with other teams and departments to resolve a variety of transactional queries in accordance with the Bank's policies, SLA's and relevant regulations.
Key responsibilities
Requirements