- Monday to Friday - 7.5 hours per day, timings are to be agreed
- Salary - Between £40,000 to £45,000 depending on experience
- Account reviews with the brands on a monthly and quarterly basis identifying service level improvements
- Account Management ensuring clear and effective communication with the brands
- Establish a regime of regular engagement and feedback with the team and brands
- Respond to or escalate customer issues within clear guidelines and recommend solutions. (e.g delays/reporting failures to systems)
- Regular visits/ meetings to customers to see the brands
- Collate and distribute key monthly reports taking the time to analyse and feedback trends and insights
- Manage a team of account team members including administrators and specialists
- Implements timely reporting processes and corrective actions for under performance
- Collate and distribute key monthly reports taking the time to analyse and feedback trends and insights
- Strong Administration skills
- Strong communicator at various levels - ability to assess individual customer needs
- Experienced in using Excel, Word and Outlook
- Automotive Industry Experience
- IT literate and able to adopt to new technologies
- Excellent communication both verbally and written
- Fluent in English
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Account Manager - Peterborough, United Kingdom - 24-7 Recruitment Services
Description
Job Description:
24/7 are thrilled to be partnered with one of the biggest supply chain providers in the UK. Our client is looking for an Accounts Manager based in Peterborough
Shift and Pay Information for an Accounts Manager:
Main Accountabilities:
For this job you will require: