- Develop and maintain customer relationships, demonstrating empathy at all times, to maximise profitability and increase customer satisfaction
- Receive all incoming contact from customers - phone calls, email, social media messaging and live chat. Own, research and respond to queries, solve problems, and process orders in the system to ensure the customer receives an excellent experience at all times
- Gain a clear understanding of customer requirements and expectations in order to recommend specific products and solutions and secure new and repeat sales
- Develop and maintain an in-depth knowledge of the companys full product range in order to supply customers with accurate and appropriate information.
- Help promote company activities, offers and raise the company profile by making calls to customers and clients as required
- Work as a valued member of the customer services team, to make sure that work and tasks are completed effectively and to agreed deadlines
- Identify and share ideas for ways that customer experience or efficiency could be improved
- Work with the Business Development Team and Internal Sales Team with regard to customer requirements, trading levels, and support requirements to contribute to the continued growth of the company
- Maintain any reports and data gathering requested by supervisors/management as required, contributing to business administration and planning
- Excellent customer service skills, putting customer experience first
- Experience in a previous multi-channel Customer Service role
- Ability to build and maintain excellent customer relationships
- Good IT skills (including Microsoft Office packages such as Outlook, Word and Excel)
- Ability to use all media (telephone, print, email, social media, internet) to provide information to customers.
- Excellent telephone manner with first class communication skills
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Technical Customer Service Advisor
Found in: SonicJobs Direct Apply UK - 4 days ago
Wise Employment Exeter, United Kingdom Full timeTechnical Customer Service Advisor, salary up to £32,000, Full Time Permanent based on the outskirts of Exeter. · A new role has opened up for an experienced Technical Customer Service Advisor to provide excellent Customer Service resolving customer queries and issues quickly and ...
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Temporary to Permanent Customer Service Advisor
Found in: Click to Hired UK C2 - 2 days ago
Office Angels Cullompton, United Kingdom Temporary, Full timeTemporary to Permanent Customer Service Advisor · Cullompton | Starting hourly rate: £11.44 | Driving required: Yes due to location | Full-time position · Are you a passionate Customer Service Advisor looking to join a dynamic and innovative team? Our client, a well-establish ...
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Service Advisor
Found in: Click to Hired UK C2 - 4 days ago
Octane Recruitment Exeter, United Kingdom Permanent, Full timeService Advisor -Exeter · Salary: £27k basic + BONUS (Earning potential £37k) · Hours: Monday - Friday, 8am-6pm, Every other saturday morning - 8am - 1pm · Ref: OC17643 · We have a new vacancy for an experienced Service Advisor for my client's main dealership in Exeter. My clien ...
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Service Advisor
Found in: Click to Hired UK C2 - 4 days ago
Perfect Placement Exeter, United Kingdom Permanent, Full timeService Advisor · Basic Salary Up to £25,000 – OTE of £34,000 · Franchised Main Dealer · Monday – Friday + Alternate Saturday Mornings · Exeter, Devon · No Experience Required We are currently advertising on behalf of an Automotive Family-Owned Main Dealer who are currently recr ...
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Service Advisor
Found in: Click to Hired UK C2 - 4 days ago
Auto Skills UK Taunton, United Kingdom Permanent, Full timeSERVICE ADVISOR · Basic Salary: Up to £27,000 + OTE £34,000 · Location: Taunton · Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. · Responsibilities of a Service Advisor ...
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Service Advisor
Found in: Click to Hired UK C2 - 6 days ago
Perfect Placement Staplegrove, United Kingdom Permanent, Full timeService Advisor · £28,000 Basic Salary, DOE · £37,000 OTE · Monday - Friday · 1 in 5 Saturday on Rota · Opportunity to join Prestige Main Dealer · Great Long Term Career Prospects We are currently advertising on behalf of an Automotive prestige main dealer who are currently recr ...
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Service Advisor
Found in: Talent UK C2 - 2 days ago
Kemp Recruitment Exeter, United Kingdom Full timeService Advisor · Job Title: Service Advisor · Location: Exeter · Days: Monday – Friday · Money: £28,000 · About your new company: · Our client is a vehicle dealership; they are looking to recruit an experienced Service Advisor with fantastic customer service skills and an excell ...
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Service Advisor
Found in: Click to Hired UK C2 - 6 days ago
Octane Recruitment Chilthorne Domer, United Kingdom Permanent, Full timeService Advisor -Yeovil · Salary: £28K basic + OTE £33k uncapped · Hours: Monday - Friday, 8am-6pm, 1 in 3 Saturdays on rota · Ref: OC17097 · We have a new vacancy for an experienced Service Advisor for my client's main dealership in Yeovil. My client is part of a dealer franchis ...
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Service Advisor
Found in: Talent UK C2 - 2 days ago
Kream Exeter, United KingdomWe are representing a high quality main dealer in Exeter who are now recruiting for a CUSTOMER SERVICE ADVISOR · Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver excellent customer service? If so, we are looking f ...
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Service Advisor
Found in: Talent UK C2 - 2 days ago
Kemp Recruitment Exeter, United Kingdom Full timeJob Title: Service Advisor · Location: Exeter · Hours: Full Time Monday to Friday · Salary: £25,000 - £30,000 · About your new company: · Our client is a Plant Machinery Dealership, they are looking to recruit an experienced Service Advisor with fantastic customer service skills ...
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Service Advisor
Found in: Talent UK C2 - 5 days ago
Kream Exeter, United KingdomAre you a driven, enthusiastic, and motivated SERVICE ADVISOR who performs well in a fast-paced environment? If you can deliver excellent customer service and would like the opportunity to work for a family-owned motor group, then this could be the ideal opportunity. · This deal ...
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Service Advisor
Found in: beBee S2 UK - 23 hours ago
Octane Recruitment Exeter, United KingdomService Advisor -Exeter · Salary: 27k basic + BONUS (Earning potential 37k) · Hours: Monday - Friday, 8am-6pm, Every other saturday morning - 8am - 1pm · Ref: OC17643 · We have a new vacancy for an experienced Service Advisor for my client's main dealership in Exeter. My client ...
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Service Advisor
Found in: Talent UK C2 - 2 days ago
Kemp Recruitment Bridgwater, United Kingdom Full timeService Advisor · Job Title: Service Advisor · Location: Bridgwater · Hours: 6am - 2pm / 9am - 6pm · Days: Monday – Friday · Basic: £26,000 - £28,000 · About your new company: · Our client is a vehicle dealership; they are looking to recruit an experienced Service Advisor with f ...
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Service Advisor
Found in: Talent UK C2 - 2 days ago
Kream Torquay, United KingdomA customer services specialist is required to join a Torquay based main dealer who represent a well-known quality brand; one of the best-selling in the UK. · In the role of a SERVICE ADVISOR , you will be responsible for providing customers with an excellent standard of care wh ...
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Service Advisor
Found in: Talent UK C2 - 2 days ago
Kream Bridgwater, United Kingdomskilled customer services specialist is required to join a franchised main dealer in Bridgwater, as a SERVICE ADVISOR . · Welcoming service customers to the dealership and processing their vehicle bookings. · Utilising the internal IT systems to log all booked work. · Liaising a ...
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Service Advisor
Found in: beBee S2 UK - 1 day ago
Octane Recruitment Chilthorne Domer, United KingdomService Advisor -Yeovil · Salary: 28K basic + OTE 33k uncapped · Hours: Monday - Friday, 8am-6pm, 1 in 3 Saturdays on rota · Ref: OC17097 · We have a new vacancy for an experienced Service Advisor for my client's main dealership in Yeovil. My client is part of a dealer franchise ...
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Service Advisor
Found in: Jooble UK C2 - 3 days ago
Clinisupplies Bridgwater, Somerset, United KingdomClinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence products for managing acute and chronic condition. ...
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Service Advisor
Found in: Jooble UK O C2 - 2 days ago
Clinisupplies Bridgwater, Somerset, United KingdomClinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in con ti nence products for managing acute and chronic condition. ...
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Customer Service Advisor
Found in: Talent UK C2 - 1 day ago
Miller Torquay, United Kingdom Full timeCustomer Service Advisor · We're looking for a Customer Service Advisor to support our fantastic Lettings teams in Torquay and Paignton. · As our Customer Service Advisor you will take ownership of office administration accurately and efficiently and in a professional mann ...
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Customer Service Advisor
Found in: Talent UK C2 - 2 days ago
Mole Valley Farmers Limited South Molton, United Kingdom Full timeSalary: To be confirmed · Location: Head Office EX36 3LH · Contract Type: Permanent · Contracted Hours: Full time, 37.5 hours per week, Monday to Friday · What will you be doing as Customer Service Advisor? · Handle incoming telephone, email, and all digital generated custome ...
Customer Service Advisor - Willand, United Kingdom - Jobseekers Recruitment Services
Description
Do you have great Customer Service skills? Are you looking to work for a growing, forward thinking market leader?
My client is investing in their business and ensure that all members of the team feel valued, supported and encourage a genuine community spirit
Full time hours - Monday to Friday (site based)
8.30am - 5pm or 9am - 5.30pm or 9.30am - 6pm
Salary GBP22308-GBP24000 DOE + benefits
Our client is dedicated to helping their customers succeed and you will be the frontline of their business delivering an exceptional customer experience and service level to build lasting relationships and contribute to the growth of the company. Responsible for taking all incoming customer contacts, processing customer orders, dealing with and resolving queries, you will work closely with all colleagues and teams to help their customers grow their business. You will be a capable and resilient multi-tasker, a confident and empathetic communicator who enjoys a fast-paced and supportive team environment.
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