Implementation Consultant - Peterborough, Cambridgeshire, United Kingdom - Zellis

Zellis Peterborough, Cambridgeshire, United Kingdom

3 weeks ago

Description

As a Managing Implementation Consultant you'll be responsible for leading, coaching and delivering implementation and consultancy activities for Zellis' customers on multiple aspects of their solutions or services delivery.

You'll be a subject matter expert in Zellis' processes and solutions and must have excellent stakeholder management and relationship building skills.

You may lead delivery directly or will work closely with the Project or Programme Manager and other Implementation Consultants.

As well as this, you'll manage a pool of Consultants and be instrumental in supporting, coaching and mentoring them to support their skills and career development.

This role may require regular travel, often overnight or for extended periods of time, both to customer locations and Zellis or partner offices.

Delivery of tasks against the agreed project plan and scope, following the Zellis standard project implementation methodology.

Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and, where agreed, in line with all acceptance criteria.

Supporting the Project or Programme Manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place, including successful transition into live operations.

Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the implementation Project or Programme Manager (or Zellis senior leader) in a timely fashion.

Acting as a coach and mentor to other Consultants to help develop their skills and career development paths, including performance management of individuals and managing against team KPIs and objectives (i.e. engagement, chargeability, recruitment, lead times etc).

Maintaining and enhancing the implementation asset library and continuing to drive continuous improvement activities to improve service, skills and customer satisfaction levels.

Experience delivering on medium-large scale implementation, software, advisory or managed services within HR & Payroll for customers with medium-large scale employee volumes (over 10,000 EEs and £300k budgets).

Expertise in core skills, and proficient in wider range of technical skills, including main feature functions, setup and configuration in ResourceLink, MyView and Zellis HCM Cloud; Expertise at data migration and loading for complex data structures; Expertise at master data and payroll reconciliation for complex employee payroll data, gross-to-net calculations and associated outputs.

Partners, consults and facilitates appropriate collaboration between senior stakeholders, including C-Suite level (internally and externally).
Follows an expert approach to identifying and resolving business and reputationally impacting risks and issues.
Owns root cause analysis for risks and issues.
Acts as a point of escalation, managing difficult conversations for senior stakeholders, including C-Suite level.
Managing people performance, development and retention risks.
Taking the initiative in identifying your own and supporting team members' appropriate development opportunities.

Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.

With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive.

As part of your benefits package, you'll receive:
~ A competitive base salary, plus cash car allowance.
~25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
~ Private medical insurance.
~ Life assurance 4x salary.
~ Enhanced pension scheme with company contributions up to 8.A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

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Implementation Consultant - Peterborough, Cambridgeshire, United Kingdom - Zellis

Description

Managing Implementation Consultant