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    German, French or Dutch Customer service Advisor - Bournemouth, Dorset, United Kingdom - Mploy Staffing Solutons

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    Description

    Our client based in Bournemouth are urgently seeking a French speaking Customer Service Administrator who is available for an immediate start.

    The successful applicant will provide both front line customer focused service to distributors and end users, as well as internal support to external sales teams and managers.

    The position will be based onsite at the Bournemouth manufacturing facility and a positive customer service-oriented attitude is paramount. Carry out all administrative tasks relating to Customer service.

    Answer all manner of end user and distributor enquiries relating to the complete product range across all CFT Brands.

    Liaise with Quality Control regarding any returns or quality issues.
    Assisting with raising Invoices for shipped goods and Credit Notes for any returned goods.
    Liaise with various departments to answer technical queries received via telephone, email etc.
    Liaise with the Shipping department regarding any special shipping or delivery instructions.
    Fluent in French – spoken and written.
    Fully computer literate ideally with experience of Word, Excel, PowerPoint, Outlook and Microsoft Navision.
    Ideally someone with customer service experience within an engineering company.

    This position is offered on a full-time and permanent basis with an immediate start available for the right candidate.

    25 per week 7:30 to 16:00 Monday to Thursday and 7:30 to 12:45 on a Friday.

    Please note, all fields marked with an ' * ' are mandatory.
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