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Wakefield

    Sales and Marketing Administrator - Wakefield, West Yorkshire, United Kingdom - Pyramid8

    Pyramid8
    Pyramid8 Wakefield, West Yorkshire, United Kingdom

    Found in: Talent UK 2A C2 - 1 week ago

    Default job background
    Permanent, Full time
    Description

    Pyramid8 are looking for a full time Customer Service, Sales & Marketing Assistant to support a busy team within a friendly office environment. The ideal candidate will be a hard-working individual with a can-do attitude to fit in with a small friendly team of people.

    They are leaders in our industry and offer a huge range of storage products for every requirement in the UK and across Europe, through their websites, eBay and Amazon.

    They are an innovative, forward-thinking company and are always looking to expand their product ranges to meet customer's needs. Customers are at the heart of what they do.

    If you are looking for a long-term career with a fast paced and growing company then we welcome you to apply for this role.

    Key Tasks

    • Answering customer service queries through Amazon, eBay, email, chat and over the phone. Including dealing with complaints.
    • Answering Sales enquiries through Amazon, eBay, email, chat and over the phone.
    • Claiming for loss of damage from couriers as and when required.
    • Taking orders over the phone and raising purchase invoices.
    • Proofreading new product listings, website and email marketing content.
    • Creating unique replies to customer reviews on Trustpilot.
    • Gathering email data for email marketing.
    Key Skills
    • Great interpersonal skills
    • Ability to learn and understand our range of products
    • Personable manner, team-player and adaptability are all important
    • Excellent written, oral and IT skills
    • You will also have to regularly deal with clients and suppliers, or on the phone.
    • Attention to detail – required for proof-reading posts, website content and emails
    • IT skills: You will need proficiency in MS Office packages including Outlook, Word and Excel
    • Experience with Sage, Amazon and eBay ideal but not essential as training will be given
    • Organisational skills: you will be working on multiple projects and need to meet deadlines and maintain a high level of accuracy

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