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IT Technician
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Technician (Temporary) - London, United Kingdom - Careeraddict
Description
00 per hour (umbrella)Our London Waterloo based client have an opportunity for a Rapid Response Technician to join the team on an initial 6 month contract basis (shift work 3 on/4 off - alternating night/day shifts)
The primary purpose of the role is to undertake faulting activities to restore service and systems mainly within the Connect Network within Contractual Service Levels and to provide technical support to sustain the integrity of the Connect system.
Reporting to the Duty Operations Manager the post holder will contribute to a high performance team culture, whilst implementing a high level of safety practices within daily duties.
The post holder will consistently offer First class service to the customer, support the service delivery team to deliver financial results in line with company expectations.
The post holder will be required to achieve KPIs, that minimise exposure to service credits, abatement payments for spares, logical channels, and repeat failures incurred on the Connect Contract.
The role is high profile, pressurised and will require out of normal hours commitment (alternating weekly day/night shifts - 3 on 4 off)Ensure a safe system of work is in place and dynamic risk assessments are completed and recorded. Carry out equipment reprogramming and install latest equipment configuration as required.
Ensure that all relevant policies, processes and procedures are adhered too.
Maintain physical and cyber security, champion good housekeeping values at all times.
Must be able to drive and hold a valid driving licence
Understands and can apply basic electrical principles to faulting activities
Proficient in the application and interpretation of Telecom Transmission Systems, specifically on the Connect Network, Systems, architecture and component parts.
Good overall technical knowledge of Tetra Radio, Video and Transmission systems.Good technical understanding of CCTV services (Video) and specifically of the ATM Video Systems.
A basic understanding of Internet protocol (IP) and specifically Multi Services Networks/Nokia products
A good technical understanding of testing on multicore copper cables.
Knowledge of London Underground and Network Rail standards.
Agile and Innovative
Employment type Contract
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