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    Claims Processing Assistant - London, United Kingdom - Britannia P&I Club

    Britannia P&I Club
    Britannia P&I Club London, United Kingdom

    2 weeks ago

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    Description
    About the RoleWe are seeking a detail-oriented administrative professional to join us as a Claims Processing Assistant.

    This role will focus on assisting members of Britannia P&I, The Wren Insurance Association and The Griffin Insurance Association with the payment and processing of claims.

    The Claims Processing team is a friendly team of 7 in London reporting to the Head of Claims Processing.

    The team oversee a variety of claims across all international offices and provides an opportunity to liaise with other departments including Underwriting, Claims, Finance and 3rd parties.

    The role reports to the Head of Claims Processing.

    The role would suit a numerate individual who has excellent communication skills and a good understanding of business systems and processes within a regulated environment.

    We have a hybrid working policy, however, the role holder will be required to work full-time in the office during the 4 first weeks of the induction period.

    Your Responsibilities Process third-party invoices and recoveriesRaise debit notes to MembersReview Member claims and raise corresponding credit notesMaintain supplier contact details/add new contact details onto the relevant systemRespond to Members and Correspondents queries by telephone and emailDevelop a good understanding of processes and procedures, ensuring that we are adhering to our policies and SLAsConduct sanction checks and call-back procedures for new bank accountsAssist with ad-hoc and quarterly reports Ad hoc duties as requiredAbout You Knowledge/ExperienceA minimum of 2 years of administration, accounts handling, claims or data processing experience in a regulated environment is essentialExperience of working in the Insurance industry is desirableAbility to learn and work with Business SystemsFinancial literacy and ability to demonstrate aptitude for working with numbersComputer literate and familiar with all MS Office packages (Outlook, Word, Excel, PowerPoint etc)Qualifications/Education GCSE Maths (Grades A-C) or equivalent Competencies Attention to detail – ability to review documents and ensure accuracy Communication – excellent written and verbal communication skills Organised and methodical – ability to organise and produce work of a high standard under time pressureTeamwork – willing to work as part of a team and to assist colleagues as necessaryAbout UsTindall Riley manages three insurance businesses.

    The Britannia Group (Britannia P&I), a mutual club that provides protection and indemnity ('P&I') insurance and freight, demurrage and defence ('FD&D') cover to shipowners and charterers around the world.

    The Griffin Insurance Association Limited (Griffin), an insurance mutual that provides professional indemnity insurance to broking firms and MGAs around the world.

    The Wren Insurance Association Limited (Wren), an insurance mutual that provides professional indemnity insurance to architectural practices operating in the UK and overseas.

    Today, we employ over 300 people globally across 9 offices and have a shared commitment to providing exceptional insurance services for our Members worldwide.

    We can offer you a competitive salary and a varied benefits package. We have a hybrid working policy, three days from the office and two days remotely.
    We are proud of our friendly workplace culture, where we offer ample opportunities to socialise and prioritise wellbeing.
    We are committed to the equal treatment of all current and prospective employees.

    We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Tindall Riley.


    To find out more visit our websites:
    , , griffin-,
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