Technology Senior Underwriter - London, United Kingdom - Travelers

Description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Target Openings

What Is the Opportunity?

Travelers Technology Practice is growing. In this role, you will underwrite and retain renewal business through solution-based technical underwriting and close client relationship management delivered through first-class execution of the Technology proposition. You will consistently achieve superior financial results (retention, pricing, new business, profitability) through superior execution of Technology Business underwriting strategies. Interact and collaborate with a team of regional or product colleagues and other internal/external business associates. Position involves both underwriting and sales. Includes direct responsibility for broker and client development and management within a defined book of business. Act as an expert and role model for other team members.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full-time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion.

What Will You Do?

• Underwrite and assess risk for accounts from assigned brokers. Make appropriate decisions within own underwriting authority in addition to considered, intelligent, and complete recommendations to regional underwriters or product underwriting leadership.
• Consistent with Business Insurance (BI)BI underwriting principles underwrite more complex accounts and risks and consider different approaches toward risks to maximize profitability (pricing, retention, endorsements, limits, indemnity, security).
• Make prompt, sound decisions within underwriting authority and based on appropriate underwriting information. Negotiate terms and conditions consistent with regional or product underwriting requirements and standards within submission timeframe.
• Understand and execute Underwriting strategies to produce budgeted results.
• Continuously manage book of business (maintain quality of business required by Technology Business underwriting strategy).
• Accountable for accurate underwriting documentation and information in account management systems and adherence to documentation standards.
• Embrace required working practices with allocated Underwriting Account Management resource to deliver appropriate and timely underwriting service on your accounts at all times.
• Establish and maintain collaborative relationships with colleagues in Head Office, Risk Control, Claims, Actuarial, and other parts of the organization as needed.
• In exercising own underwriting authority, assure that policies and accounts are effectively underwritten, handled and documented in compliance with company and regulatory standards and requirements.
• Develop and leverage broker/client relationships through a high level of visibility and disciplined sales management approach in support of business objectives and delivering the Technology proposition.
• Effectively develop and execute sales plans for assigned brokers and clients in conjunction with delivering on client retention.
• Create and achieve sales plans that identify and capture new business opportunities and effectively cross-sell BI products.
• Act as a responsible business partner with assigned brokers and clients, managing interests of Technology and BI overall.
• Seek out and maintain collaborative relationships with colleagues in other business units and regions to foster business development.
• Actively participate in regularly scheduled regional underwriting and/or sales meetings.
• Demonstrate superior customer service standards (consistency, quick response, knowledge of products).
• Work with others to help achieve underwriting, sales, and production goals and understand and work towards strategic objectives.
• Customer interaction focusing on meeting customer expectations for response time and knowledge of products and business.
• Work strategically and tactically with brokers to ensure they have an appropriate understanding of Technology goals and objectives.
• Represent the organization.
• As an employee, you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications.
• As an employee, we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. You will ensure you keep adequate records of all transactions undertaken with customers, brokers, and all other parties.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• The ability to professionally collaborate with International and Enterprise Underwriting.
• ACII preferred.

What is a Must Have?

• Extensive experience of writing Technology accounts/overseas exposures.
• Significant experience directly managing/engaging with Technology Clients.
• Proven experience in underwriting.
• General knowledge of the local insurance marketplace.
• General knowledge of organizational and regulatory rules, policies, and procedures, and effectively employs that knowledge in day-to-day work activities.
• Intermediate knowledge and ability required in respect of analytical thinking, judgment, decision making, communication, and strong teamwork. Demonstrates proven ability in enhanced retention strategies.
• Demonstrates intermediate ability in the areas of customer focus and positive broker interaction.
• Demonstrates intermediate knowledge and ability in respect of Microsoft Office systems including Excel and PowerPoint.

What Is in It for You?

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days' holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.