Analyst, Client Services - United Kingdom - Utmost International

Utmost International United Kingdom

3 weeks ago

Default job background

Description

Completion of daily derivative operations retained services / tasks are managed effectively and are in line with market and regulatory deadlines and best practice.

Proactively working with stakeholders, and third party providers (Brokers, Custodians, Fund Accountants) to ensure all asset services activities are managed.

To monitor and reconcile daily collateral positions with Investment Manager and Custodian and ensure sufficient liquidity availability, for daily margin calls.

Assist third parties with agreed retained services delivery for the respective service area.
Monitor the daily & weekly service delivery KPI / KRIs and escalate issues accordingly.

Proactive ownership and investigation of queries/issues that may arise, escalating and reporting any inconsistences to supervisor or manager in a timely manner.

Proactively identify control weaknesses relating to derivative operations services operating model and recommend and implement procedural and process change.

Ensure end to end understanding of all operational tasks and how they relate and impact all processes. Ensure standard ways of working are applied consistently.

Create procedures that reflect processes polices and any workflows that are needed to support the asset services process and activities for retained and outsourced services.

Manage operational risk and issues within team and outsourced provider, regularly review and identify further opportunities for risk mitigation.

Identify continuous improvement opportunities to drive the development of the model (focus on enhancing control effectiveness and efficiency).
Participate in weekly service provider updates which focuses on service fulfilment and escalated issues.
Contribute to the risk management function of Utmost Life and Pensions.
Maintain competence and fitness and propriety standards to the level required by the Company's regulators.

Provide Utmost Life and Pensions with access to any evidence of competence, fitness and propriety reasonably required, for example permission to carry out DBS and credit history checks.

Comply with the FCA's conduct (and senior conduct) and Consumer Duty rules and the PRA's conduct (and senior manager conduct) standards.

Notify the regulator(s) of matters reasonably expected to be notified.

Completion of daily derivative operations retained services / tasks are managed effectively and are in line with market and regulatory deadlines and best practice.

Proactively working with stakeholders, and third party providers (Brokers, Custodians, Fund Accountants) to ensure all asset services activities are managed.

To monitor and reconcile daily collateral positions with Investment Manager and Custodian and ensure sufficient liquidity availability, for daily margin calls.

Assist third parties with agreed retained services delivery for the respective service area.
Monitor the daily & weekly service delivery KPI / KRIs and escalate issues accordingly.

Proactive ownership and investigation of queries/issues that may arise, escalating and reporting any inconsistences to supervisor or manager in a timely manner.

Proactively identify control weaknesses relating to derivative operations services operating model and recommend and implement procedural and process change.

Ensure end to end understanding of all operational tasks and how they relate and impact all processes. Ensure standard ways of working are applied consistently.

Create procedures that reflect processes polices and any workflows that are needed to support the asset services process and activities for retained and outsourced services.

Manage operational risk and issues within team and outsourced provider, regularly review and identify further opportunities for risk mitigation.

Identify continuous improvement opportunities to drive the development of the model (focus on enhancing control effectiveness and efficiency).
Participate in weekly service provider updates which focuses on service fulfilment and escalated issues.
Contribute to the risk management function of Utmost Life and Pensions.
Maintain competence and fitness and propriety standards to the level required by the Company's regulators.

Provide Utmost Life and Pensions with access to any evidence of competence, fitness and propriety reasonably required, for example permission to carry out DBS and credit history checks.

Comply with the FCA's conduct (and senior conduct) and Consumer Duty rules and the PRA's conduct (and senior manager conduct) standards.

Notify the regulator(s) of matters reasonably expected to be notified.

Core competencies:
Excellent investment background preferably within a Life Insurance company, Investment Manager or Consultancy supporting BPAs.
Experience managing relationships with a range of third parties and Investment Managers, preferably external.

Ability to communicate effectively at all levels, including Board level, and to motivate a team of technical staff to deliver according to agreed plans and timescales.

Good presentation, communication, delegation, negotiation and conflict management skills.
Critical thinking and problem solving skills.
Excellent planner and organiser, pragmatic, adaptable and flexible.

Experience and Qualifications:
Experience in the asset management/investment industry.

Good knowledge and experience of life assurance and pensions business –understanding of bulk purchase annuities desirable but not essential.

Good experience of the regulatory environment and industry awareness in the UK for life offices and working with the regulators.

Strong customer, stakeholder and people management skills.
Strong project management skills.
#J-18808-Ljbffr

Client Services

3 weeks ago

Chartermore Partners Ltd London, United Kingdom

**About the job** · We are a disruptive adviser platform operator at the centre of the £3 trillion UK wealth management market. With our proprietary technology, we are advancing the technology capability in the wrap platform market for financial advisers and investment managers. ...
Client Service

1 week ago

Page Personnel London, United Kingdom

Client Services role based within a Global Asset Manager · - Client Services role - temp contact 6 months · **About Our Client**: · The client is one of the worlds largest and leading Asset Managers. · - Ensure that all client enquiries are responded to within defined service lev ...
Client Services

1 week ago

Oval Recruit London, United Kingdom

Client Services - Investment · Leading UK Investment Platform - City of London · £33,000 + Excellent Package including Excellent Bonus (20%) · This is an excellent opportunity for individuals with at least 6 months Financial Services experience (from Wealth Management, Pensions, ...
Client Services

1 week ago

Oval Recruit London, United Kingdom

Client Services - Pensions · Leading UK Investment Platform - City of London · £33,000 + Excellent Package including Excellent Bonus (20%) · This is an excellent opportunity for individuals with at least 6 months Financial Services experience (from Wealth Management, Pensions, Fi ...
Client Services

1 week ago

BRUIN Financial London, United Kingdom

Permanent · - London, London · **Ref**: 37288 · **Client Services & Implementation Associate - Asset Management** · **London** · **PRIMARY RESPONSIBILITIES**: · - Coordinate with Investment Team for the onboarding of all new mandates, the establishment of new fund structures, and ...
Client Services

3 weeks ago

eFinancialCareers London, United Kingdom

**Role Profile** · My client offers investment strategies across a wide range of equity and fixed income asset classes from fundamental and quantitative investment approaches. · This role entails day-to-day support to a team of Client Relationship Managers (RMs) on their client p ...
Client Service

1 week ago

eFinancialCareers London, United Kingdom

**Client Service / Platform Administrator** · **Asset Management** · **London** · **Permanent** · **Date - 03/01/2023** · **Start Date - ASAP** · We are recruiting for a wonderful opportunity to join a prestigious asset management firm based in the city of London. This position i ...
Client Services

2 weeks ago

Creative Personnel London, United Kingdom

Location · London, Greater London, South East, England · - Sector: · Digital Marketing, Client Services · - Job type: · Permanent · - Salary: · £55000 per annum · - Client: · Creative Personnel · - Contact: · Lanre Akanni · If B2B marketing is your forte and you have the depth of ...
Client Services

2 weeks ago

Freemavens London, United Kingdom

**Senior Consultant - Client Services £55,000 - £65,000** · **About Freemavens** · We are a Next-gen Insights & Growth Consultancy: experts in uncovering growth through advanced analytics, data science and marketing strategy consulting for our global clients. · We work with a uni ...
Client Service

1 week ago

Page Personnel - UK London, United Kingdom

Client Services role based within a Global Asset Manager · - Client Services role - temp contact 6 months · **About Our Client**: · The client is one of the worlds largest and leading Asset Managers. · - Ensure that all client enquiries are responded to within defined service lev ...
Client Services

1 week ago

Oval Recruit London, United Kingdom

Client Services - Financial Advice · Leading UK Investment Platform - City of London · £33,000 + Excellent Package including Excellent Bonus (20%) · This is an excellent opportunity for individuals with at least 6 months Financial Services experience (from Wealth Management, Pens ...
Client Services

2 weeks ago

ISS Facility Services London, United Kingdom

**Job Summary** · ISS Front of House is the UK's most established front of house specialist, providing hotel-style outsourced meeting room management, reception, switchboard, corporate concierge, switchboard and office support services on behalf of many of the World's most respec ...
Client Services

3 weeks ago

Chartermore Partners Ltd London, United Kingdom

The role is essential to provide existing clients with our service in a fully compliant manner and in line with defined service levels as well as supporting the new client operational onboarding process. · **Key responsibilities** · - Assisting with presentations of operational s ...
Client Services

1 week ago

London School of Public Relations London, United Kingdom

_**The Client Services Officer is in charge of coordinating the professional development courses. T**_**he role is varied and interesting and you are required to have the communication skills and confidence to build a rapport with our clients and deliver the overall administratio ...
Client Services

1 week ago

CREATIVE PERSONNEL Ltd London, United Kingdom

If B2B marketing is your forte and you have the depth of experience and character to be the key account contact for a global organisation then this role will be for you. · This position will see you joining a leading full global B2B marketing agency working with a well-known tech ...
Client Services

3 weeks ago

Office Angels London, United Kingdom

A leading private equity house managing investment opportunities for a expansive network of high net-worth individuals, family offices, wealth managers and IFAs. With an executive team boasting over 100 years of collective experience in SME investment, isrenowned for its leading ...
Client Services

2 days ago

Folio Advice London, United Kingdom

Job Summary: · **Duties**: · - Analyse client needs and provide tailored solutions to meet their requirements · - Communicate effectively with clients to address inquiries, resolve issues, and ensure satisfaction · - Utilise the CRM to manage client interactions and maintain accu ...
Client Services

4 days ago

Consegna Recruitment London, United Kingdom

**Client Services / Trainee Mortgage Broker** · **£24,000 - £27,000 + Bonus** · **North London** · **Mon - Friday (No weekends)** · **Would you love an opportunity to start your career path in the mortgage industry?** · **Would you like to work closely and be supported by the Dir ...
Securities Services, Client Service

1 week ago

JPMorgan Chase Bank, N.A. London, United Kingdom

J.P. Morgan Securities Services provides comprehensive solutions spanning the full investment cycle to help institutional investors succeed now and in the future. Our world-class suite of services includes custody, fund accounting and administration, middle office services, forei ...
Client Services

2 weeks ago

Chain Supply Management & Logistics Rotherhithe, United Kingdom

CSM Limited is an established but expanding courier business based in south-east London with an additional six offices in the Midlands and South East. We are currently looking for an Operations and Customer Service Advisor to join our busy logistics team. We pride ourselves on of ...