- To support Park Supervisors in the operation and maintenance of all parks in accordance with company standards, site licence rules, Park rules and the Mobile Homes Act 1983.
- To ensure Park staff are in possession of the necessary skills, attributes, resources and equipment to properly execute their duties.
- To act as point of escalation for customer complaints which cannot be resolved on park by providing practical and commercial solutions to issues raised by Residents and resolve them within service level targets.
- To ensure staff are trained to meet statutory health and safety requirements, ensuring compliance with appropriate legislation and record-keeping.
- To submit regular financial and operational reports to the Head of Residential and Holiday Operations ensuring capital expenditure is managed within budget.
- To support the Park Supervisor in ensuring than planned, reactive and remedial works are carried out on park within the confines of site licence regulations, Park rules and that Residents are kept informed and appraised at every opportunity.
- To actively maintain good relations with local authorities, environment agency, local community, residents associations, suppliers and contractors.
- To lead by example in the deployment of company policies, processes and procedures and to ensure that all Park staff are compliant with them.
- To identify opportunities to improve service standards and lead the resulting implementation programme(s).
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Area (Operations) Manager (Devon and Cornwall) - Newton Abbot, United Kingdom - Ambassador Regency Limited
1 week ago
Description
Regency Living is a family owned business offering a curated collection of luxury park bungalow communities nestled in some of the most desirable locations in the UK. A Regency home defines high-end living in a welcoming, secure setting that allows our residents to benefit from a low-maintenance lifestyle in which to enjoy the finer aspects of life.In partnership with Park Supervisors based on every site, our Area Managers are responsible for overseeing operations on five of our residential parks across Devon and Cornwall.
Some of the key responsibilities of our Area Managers are:-
