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    Food Service Team Leader - Cheshire, United Kingdom - Countess of Chester Hospital NHS Foundation Trust

    Countess of Chester Hospital NHS Foundation Trust
    Countess of Chester Hospital NHS Foundation Trust Cheshire, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    Working Full Time: Hours Per Week - Monday to Friday - Various shifts between 07:00 and 20:00

    We are looking for an enthusiastic and self-motivated individual to join the Catering Services Team for the role of Food Service Team Leader.

    You will be actively involved in supporting the catering department in the day to day management of the food and beverage service areas within the Staff Restaurant, the Patient Conveyor Belt Service and the Hospitality Service, to ensure the team is always achieving excellence.

    You will further support the Head Chef in the management of patient's ward beverage trollies and on site vending facilities.

    Previous Applicants need not apply

    Main duties of the job

    o Allocate work, arrange duty rotas and cover for annual leave and sickness

    o Assist in 'on job' training of staff and ensure compliance with mandatory training.

    o To be responsible for ensuring correct cleaning methods are adhered to

    o Ensure temperature monitoring of hot and cold food is carried out and recorded for due diligence records, ensuring HACCP principles are in place.

    o Ensure temperatures of fridges and freezers are recorded for due diligence

    o Ordering and receiving of stock. Checking for quality and quantity

    o Report defective equipment to maintenance and record

    o To undertake quality and monitoring checks in all areas according to agreed frequencies and ensure that all rectifications are carried out in a timely manner.

    o Ensure staff observe highest standard of personal hygiene at all times

    o Requisitioning and control of provisions .

    o Liaise with catering management to discuss any changes or occurrences affecting service

    o Ensure strict observance of all fire, health and safety policy regulations.

    o Must be trained to intermediate Food Hygiene Level, and support local training of basic food safety measures (Fridge temperatures / Probe calibration)

    o Knowledge of dietary requirements specifically Halal / Kosher / Texture Modified meals /Vegan and understanding of known allergens.

    About us

    The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

  • The Countess of Chester Hospital: providing 438 general and acute beds
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

    • The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

    The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

    Job description

    Job responsibilities

    See Job Description for further details.

    Recruitment selection processes are based on competence (see Person specification) and values.

    Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.

    You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

    New entrants to the NHS will commence on the minimum of the scale stated above.

    Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

    Good luck with your application.

    Person Specification

    Knowledge

    Essential

  • Relevant experience in a supervisor's role

    • Desirable

  • Knowledge/experience in customer service
  • An understanding of food safety legislation
  • Knowledge/experience of retail and marketing
  • Experience in handling complaints

    • Qualifications

    Essential

  • Level 3 Food Hygiene Certificate
  • IOSH Working Safely certificate

    • Desirable

  • Intermediate Food Hygiene Certificate or willingness to complete training
  • Customer Service Training or willingness to undertake training

    • Skills

    Essential

  • Effective interpersonal and communication skills
  • Ability to work effectively in a pressured environment and to meet deadlines
  • Ability to demonstrate strong leadership and organisational skills
  • Ability to delegate work appropriately and motivate staff
  • Ability to work flexibly and adapt to unexpected changes
  • Ability to take the initiative and responsibility
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