- To ensure guests arriving and leaving the building are greeted and helped in a professional, courteous way.
- To oversee the smooth running of the car parking areas, organise car valeting, reserve parking spaces where necessary and ensure car keys are stored securely and accessibly.
- To act in a pro-active and efficient way when handling and storing luggage on arrival and departure.
- To ensure you possess, or are keen to develop, good local knowledge to be able to provide information regarding transport, entertainment and leisure available locally.
- To ensure you are aware of all in-house activities, conferences and functions taking place in the hotel each evening/night.
- To respond promptly and professionally to guest enquiries or complaints and to keep the night manager informed each day.
- To ensure the hotel's promise of a 24 hour service is fulfilled by deputising for Housekeeping, Food and Beverage and Kitchen Department as per agreed standards.
- To be aware of and knowledgeable concerning the Standard Operating Procedures for the role and ensure that all procedures are carried out to a high degree of efficiency.
- To provide a warm. friendly welcome/au revoir to all our guests, and be both personable, attentive and professional at all times
- Have an excellent command of the English language both verbal and written
- Outstanding communication skills.
- Computer literate, ideally with experience in Opera Fidelio or similar advanced PMS systems.
- Able to demonstrate a clear understanding of the highest level of customer service.
- Willing to work on your own initiative as well as part of a team when required
- Good attention to detail.
- Previous experience in a similar role and comfortable carrying out night audits would be desired.
- Keen to learn about the local area and hotel product knowledge
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Night Porter
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The Varsity Hotel & spa Cambridge, United KingdomThe Varsity Hotel & Spa (Thompson's Lane, Cambridge, CB5 8AQ) is currently looking for a part time (Full Time position also available) night porter (receptionist) · Key Requirements: · - Previous experience as a hotel receptionist or night shifts is a plus · - Knowledge of standa ...
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Quy Mill Hotel Cambridge, United Kingdom**Night Porter - Job description** · To ensure the smooth operation of the hotel throughout the night period, ensuring four star customer service levels are adhered to at all times. · Main Duties · - Ensure that all customer requests and queries are dealt with efficiently, courte ...
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Westminster College Cambridge, United Kingdom**Position: Night Porter (Pre Midnight)** · **Full time/Part-time** · **University grade 2 - £12.20 per hour or £23,697 per annum (pro-rata for part time)** · Reporting to the Manager, Accommodation and Operations you will provide after hours reception, security, general maintena ...
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Night Porter Friday to Monday
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Ye Olde Griffin Hotel March, United Kingdom**Location · - Ye Olde Griffin Hotel** · Are you a great team player? You don't need any experience to join as a Night Porter as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. · **Can you** · - _Demonstrat ...
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Fitzwilliam College Cambridge, United KingdomDuty Night Porter · Fitzwilliam College · **Salary**: £27,000 · Hours: 37.5 per week averaged over an 8-week rotation of 4 nights on 4 nights off · Contract Type: Permanent · Closes: 10am Friday 1 September 2023 · Fitzwilliam is a modern, open-minded, inclusive academic community ...
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Night Porter
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St Johns College University of Cambridge Cambridge, United Kingdom Full timeSt John's College · is committed to safeguarding and promoting the welfare of vulnerable adults and applicants must be willing to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. The College offers a competit ...
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The College
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Pembroke College Cambridge Cambridge, United KingdomPEMBROKE COLLEGE · Cambridge · Porter · PORTERS' LODGE · December 22 · 1 · THE DEPARTMENT · The Porters' Lodge is the central hub for the College community and is staffed 24 hours a day, · 365 days of the year. · The team consists of 1 Head Porter, 1 Deputy Head Porter, 2 Senior ...
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Night Porter - Forest Row, United Kingdom - Ashdown Park
Description
If you are a bit of a night owl, and have a passion for excellent customer service then you may be just the person we are looking for to join our fantastic team as a Night Porter. A good dose of common sense is key.
The role involves working nights (from 11am to 7.30am which includes a 0.5 hour unpaid break), at times by yourself during the shift. You will be trained in all aspects of the front office including reception, so that you are able to assist any late arrivals/early departures, and assist with late night/early morning room service requirements. This role has the opportunity to develop as part of a close knit team. Hospitality experience would be preferred, but not essential.
Key Responsibilities:
Night Porter Key Attributes
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
Due to our rural location you will need your own transport
